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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.63 (347 reviews)

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4.64

Based on 347 reviews, last reviewed 3rd Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Scottish Building Society Mortgages reviews (347)

Review of the Scottish Building Society, Mortgages:

Old school service but in the best way.

Old school service but in the best way. Personal touch and friendly customer service. Reviewed on: 28th December 2024

Friendly Efficient Local Building Society

Fantastic local Building Society Reviewed on: 29th November 2021

Excellent personalised service

We were first attracted to SBS by the fact that it is a mutual organisation, owned and run for the benefit of its members. Unlike many other financial institutions is not primarily motivated by maximising profit and has a strong ethical commitment. What we didn’t expect, when we first became SBS members, was an incredible personalised service from dedicated professionals. The fact that we can talk to the same person about an issue rather than have to go through a call centre has been invaluable. Advice has always been provided clearly, in a timely and pleasant manner. The level of service provided is second to none, particularly during Covid which must have challenging. The high level of service was maintained and the reassurance and expertise provided was invaluable. Reviewed on: 16th November 2021

Website is outdated

Called and wasted my time completely to find out that they haven’t update their website, so that I now won’t qualify despite prior it appearing that I would. Reviewed on: 3rd November 2021

Peter McSherry was great.

We applied for additional borrowing against our existing mortgage with SBS and Peter McSherry was spot on from the beginning with what was a bit of a complex application for us. His advice and explanations definitely show his experience. Thank you!! Reviewed on: 16th September 2021

Very understandable procedure

The staff is very professional and consistent, they will lead you through the whole process and ask understandable questions. Managers let you time and possibility to fulfill papers/ answers needed. The package of documents you receive is very simple and thorough. Reviewed on: 24th July 2021

Intermediary viewpoint

SBS, when I have used them, have always been brilliant. The BDM is always on hand to run things by as they are more bespoke than most high street lenders. Their products have definitely improved over the last few years and the service I get from the whole team, including being able to talk to the underwriter, is second to none. Reviewed on: 20th May 2021

Easy to deal with

I took out a self-build mortgage and was delighted at how simple the process was. Being able to deal face to face with a member of staff is a very big bonus and the aftercare was excellent. As a result I have remained with SBS since completing the build, converting to their standard variable rate mortgage product. Reviewed on: 4th May 2021

Mortgage review

Thorough, efficient, trustworthy Reviewed on: 1st May 2021

Delighted customer of 12years

We’ve been happy mortgage customers for 12 years. A choice of excellent, fair products. Great communication. Helpful & professional staff. Would recommend without hesitation. Reviewed on: 29th April 2021

Edinburgh branch review

Local branch with friendly staff, nothing is too much trouble Reviewed on: 15th April 2021

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