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Scottish Building Society: Mortgages reviews

View other Scottish Building Society products
4.80
Based on 383 reviews, last reviewed 17th Jul 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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2%
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1%

Latest highest rating:

5

Consistently Positive CS Experiences. Katie from the Troon barnch patiently walked me through the set up process for viewing my mortgage account. I was very satisified with both the outsta... Read more Reviewed on: 17th July 2026
TheMarkFletcher's avatar
TheMarkFletcher

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly
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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (383)

Quite easy process.

4
Professional and helpful. No further comments. Reviewed on: 23rd September 2022
SBS Member Feedback's avatar
SBS Member Feedback

Excellent and prompt service

5
Questions answered promptly - as well as coming back to us very quickly if we need to respond queries. Highly recommend as service was very professional Reviewed on: 22nd September 2022
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SBS Member Feedback

Mortgage

5
Excellent service, very happy with how this company deals with customers Reviewed on: 22nd September 2022
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SBS Member Feedback

Good

4
Good experience from this company Reviewed on: 22nd September 2022
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SBS Member Feedback

A smooth experience all round.

5
A smooth experience all round. ................................................... Reviewed on: 16th August 2022
Chris Pomphrey's avatar
Chris Pomphrey

Great service and great rates

5
My mortgage application was processed quickly and efficiently. I am happy with the fixed rate I got. All contact with SBS staff has been pleasant and helpful Reviewed on: 10th August 2022
SBS Member Feedback's avatar
SBS Member Feedback

MORTGAGE RENEWAL

5
No fuss from start of process to completion Reviewed on: 9th August 2022
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SBS Member Feedback

Impressed

5
Application dealt with efficiently & process went smoothly. Reviewed on: 5th August 2022
SBS Member Feedback's avatar
SBS Member Feedback

Easy process with good customer service

4
We found the process to be very smooth and without complication. All paperwork sent was easily understandable and well put together. I have had to call SBS a couple of times to ask questions and I have always found the customer service to be friendly and helpful. Reviewed on: 5th August 2022
SBS Member Feedback's avatar
SBS Member Feedback

Recommend by me

5
I never thought It would be so easy to apply, everything was done for me only had to answer a few questions and they done the rest no pressure Reviewed on: 20th July 2022
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SBS Member Feedback

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