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Scottish Building Society: Mortgages reviews

4.62
Based on 341 reviews, last reviewed 14th Nov 2024
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

4

Lifetime Mortgagr Very efficient and speedy response when obtaining a lifetime mortgage Reviewed on: 14th November 2024
Ronald Hume's avatar
Ronald Hume

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Scottish Building Society Mortgages reviews (341)

Thank you

5
Excellent service and professional manner from Peter McSherry. Always very polite and always called back when he promised to do so. Careful to explain the various stages and made our mortgage application a pleasant experience. Thank you. Reviewed on: 22nd February 2022

Thank you

5
Under the current climate of Covid, SB Society was faultless. Fast, efficient, and customer service first class. Reviewed on: 31st January 2022

Simply First Class

5
They care about their customers and demonstrate it by providing a true bespoke customer experience where you get to know and trust the advisor you are dealing with and this personal relationship remains available to you as long as you need it. Faultless professional service at all times. Reviewed on: 29th January 2022

Good service

5
Remortgage processed in professional, timely manner with no problems. Reviewed on: 11th January 2022

Re-morgage

5
John Boyd provided an excellent and highly professional service. His responses were fast and efficient, and I would highly recommend him. Thank you to John and the team. Reviewed on: 29th November 2021

Friendly Efficient Local Building Society

5
Fantastic local Building Society Reviewed on: 29th November 2021

Excellent personalised service

5
We were first attracted to SBS by the fact that it is a mutual organisation, owned and run for the benefit of its members. Unlike many other financial institutions is not primarily motivated by maximising profit and has a strong ethical commitment. What we didn’t expect, when we first became SBS members, was an incredible personalised service from dedicated professionals. The fact that we can talk to the same person about an issue rather than have to go through a call centre has been invaluable. Advice has always been provided clearly, in a timely and pleasant manner. The level of service provided is second to none, particularly during Covid which must have challenging. The high level of service was maintained and the reassurance and expertise provided was invaluable. Reviewed on: 16th November 2021

Website is outdated

1
Called and wasted my time completely to find out that they haven’t update their website, so that I now won’t qualify despite prior it appearing that I would. Reviewed on: 3rd November 2021

Peter McSherry was great.

5
We applied for additional borrowing against our existing mortgage with SBS and Peter McSherry was spot on from the beginning with what was a bit of a complex application for us. His advice and explanations definitely show his experience. Thank you!! Reviewed on: 16th September 2021

Very understandable procedure

5
The staff is very professional and consistent, they will lead you through the whole process and ask understandable questions. Managers let you time and possibility to fulfill papers/ answers needed. The package of documents you receive is very simple and thorough. Reviewed on: 24th July 2021

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