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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.64 (365 reviews)

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4.66

Based on 365 reviews, last reviewed 30th Jul 2025

125% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

I needed assistance regarding title deeds and Katie... I needed assistance regarding title deeds and Katie has taken the relevant details to pass onto the relevant department in order to give me an appropr... Read more Reviewed on: 30th July 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (365)

Great service

Great service, had to extend the agreement and it wasn’t a problem at all Reviewed on: 5th May 2022

Dependable,Helpful and Available when you need them

A friendly efficient and approachable Building Society, with staff that take pride offering practical advice and solutions on financial/mortgage requirements, assessed on and tailored to the individuals circumstances. Unlike others it has not lost sight of it's societal roots and the need to be seen to treat customers as people and not just numbers or ‘group types’! Reviewed on: 5th May 2022

Self build mortgage

Excellent service provided, would recommend. Reviewed on: 26th April 2022

Excellent service

I would have no hesitation in recommending to others Reviewed on: 26th April 2022

self build mortgage

really good service would recommend for a self build mortgage Reviewed on: 26th April 2022

Excellent

Great service from start to finish. Excellent communication and prompt responses. Approved my mortgage despite slightly complex financial circumstances. Sorted me out well and helped me settled into our new home which is also our first one. Thank you for everything and keep up the excellent work. Reviewed on: 26th April 2022

Buying my first home.

From beginning to end SBS provided a quick and hassle free process. They provided a mortgage offer in a couple of days and then money was sent to the solicitor in a timely manner, once requested. I have nothing negative to say about the whole process and I will be forever grateful for their help. Reviewed on: 26th April 2022

Helps those who others turn away

SBS were the only company that took me on for a mortgage even though my credit score was not adequate. After much delightful back and forth, my mortgage was better than I could expect, leaving me happier with what I still had in my bank after paying each money Happy to be a part of them Reviewed on: 30th March 2022

Excellent Service

Scottish Building Society provided us with an excellent service during our Self-Build. There are not many places which provide this service, so we did not have much choice, but we could not fault SBS in any way. Reviewed on: 22nd March 2022

Professional and smooth service

Very professional and everything was made simple and smooth to follow. Reviewed on: 17th March 2022

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