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Scottish Building Society: Mortgages reviews

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4.68
Based on 368 reviews, last reviewed 11th Sep 2025
14% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
18%
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4%
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2%
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1%

Latest highest rating:

5

Small is beautiful Katie dealt with my query promptly and efficiently - such a pleasure after some of my recent calls to other businesses’ so-called ‘customer services’.... Read more Reviewed on: 11th September 2025
John c's avatar
John c

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
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Chris Kelly
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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (368)

Helps those who others turn away

5
SBS were the only company that took me on for a mortgage even though my credit score was not adequate. After much delightful back and forth, my mortgage was better than I could expect, leaving me happier with what I still had in my bank after paying each money Happy to be a part of them Reviewed on: 30th March 2022
SBS Member Feedback's avatar
SBS Member Feedback

Excellent Service

4
Scottish Building Society provided us with an excellent service during our Self-Build. There are not many places which provide this service, so we did not have much choice, but we could not fault SBS in any way. Reviewed on: 22nd March 2022
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SBS Member Feedback

Professional and smooth service

5
Very professional and everything was made simple and smooth to follow. Reviewed on: 17th March 2022
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SBS Member Feedback

Very happy with the service.

5
Excellent service by helpful friendly staff. Reviewed on: 15th March 2022
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SBS Member Feedback

Service second to none

5
Being a pensioner on my own I am just so happy to be a member and part of SBS heritage. The future of the Society looks really bright and with all the hard work that goes into it I would have no hesitation in recommending SBS to anyone who is looking or thinking about taking out a mortgage with the world’s oldest building society. Long may it continue. Reviewed on: 14th March 2022
SBS Member Feedback's avatar
SBS Member Feedback

New Build - South Uist - Outer Hebrides

4
Scottish Building society made the process for a self build mortgage straight forward. I would highly recommend them anybody thinking about a new build. Reviewed on: 12th March 2022
SBS Member Feedback's avatar
SBS Member Feedback

Very good to deal with and with good rates

4
Been dealing with the society for helping with my new build Reviewed on: 10th March 2022
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SBS Member Feedback

Thank you

5
Excellent service and professional manner from Peter McSherry. Always very polite and always called back when he promised to do so. Careful to explain the various stages and made our mortgage application a pleasant experience. Thank you. Reviewed on: 22nd February 2022
Neil Hart's avatar
Neil Hart

Thank you

5
Under the current climate of Covid, SB Society was faultless. Fast, efficient, and customer service first class. Reviewed on: 31st January 2022
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SBS Member Feedback

Simply First Class

5
They care about their customers and demonstrate it by providing a true bespoke customer experience where you get to know and trust the advisor you are dealing with and this personal relationship remains available to you as long as you need it. Faultless professional service at all times. Reviewed on: 29th January 2022
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Dadpop

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