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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.64 (372 reviews)

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4.69

Based on 372 reviews, last reviewed 27th Oct 2025

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

Approachable, Friendly, Professional Extremely approachable, good range of products, specialists in Scottish lending. Reviewed on: 27th October 2025

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Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (372)

Excellent service

I would have no hesitation in recommending to others Reviewed on: 26th April 2022

self build mortgage

really good service would recommend for a self build mortgage Reviewed on: 26th April 2022

Excellent

Great service from start to finish. Excellent communication and prompt responses. Approved my mortgage despite slightly complex financial circumstances. Sorted me out well and helped me settled into our new home which is also our first one. Thank you for everything and keep up the excellent work. Reviewed on: 26th April 2022

Buying my first home.

From beginning to end SBS provided a quick and hassle free process. They provided a mortgage offer in a couple of days and then money was sent to the solicitor in a timely manner, once requested. I have nothing negative to say about the whole process and I will be forever grateful for their help. Reviewed on: 26th April 2022

Helps those who others turn away

SBS were the only company that took me on for a mortgage even though my credit score was not adequate. After much delightful back and forth, my mortgage was better than I could expect, leaving me happier with what I still had in my bank after paying each money Happy to be a part of them Reviewed on: 30th March 2022

Excellent Service

Scottish Building Society provided us with an excellent service during our Self-Build. There are not many places which provide this service, so we did not have much choice, but we could not fault SBS in any way. Reviewed on: 22nd March 2022

Professional and smooth service

Very professional and everything was made simple and smooth to follow. Reviewed on: 17th March 2022

Very happy with the service.

Excellent service by helpful friendly staff. Reviewed on: 15th March 2022

Service second to none

Being a pensioner on my own I am just so happy to be a member and part of SBS heritage. The future of the Society looks really bright and with all the hard work that goes into it I would have no hesitation in recommending SBS to anyone who is looking or thinking about taking out a mortgage with the world’s oldest building society. Long may it continue. Reviewed on: 14th March 2022

New Build - South Uist - Outer Hebrides

Scottish Building society made the process for a self build mortgage straight forward. I would highly recommend them anybody thinking about a new build. Reviewed on: 12th March 2022

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