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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.63 (347 reviews)

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4.64

Based on 347 reviews, last reviewed 3rd Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Scottish Building Society Mortgages reviews (347)

Review of the Scottish Building Society, Mortgages:

Old school service but in the best way.

Old school service but in the best way. Personal touch and friendly customer service. Reviewed on: 28th December 2024

Galashiels branch review

Keep promised call backs, respond to requests for updates, request all needed info at once Reviewed on: 8th April 2021

Mortgage

Always goes extra mile to help you Reviewed on: 9th March 2021

Peter McSherry

I bought a house back in September 2020. This is all thanks to Peter at the Edinburgh office. He provided the best customer service I have ever experienced. Peter worked so hard to make this process as straight forward and easy as possible despite some issues that arose on our behalf. He couldn’t have been any more professional, clear and friendly and I’m so grateful that when I picked up the phone one day to enquire it was him that answered. He is to thank for our amazing first home and we appreciate all of his hard work so much. I highly recommend him to anyone. Thank you so much Peter. Melissa Cummings Reviewed on: 10th February 2021

Mortgage review

SBS is great in customer service: our mortgage went of without a hitch! Reviewed on: 13th December 2020

Mortgage review

Very polite staff - fast, efficient working Reviewed on: 11th December 2020

Mortgage review

Very friendly and approachable. They dealt with my application very promptly. Reviewed on: 4th December 2020

Harsh criteria for first time buyers

I’m a first time buyer and was hopeful of meeting the criteria for a 90% LTV mortgage. As part of the criteria you must have a specific job and/ or specific qualifications. One of the specific professions is a practising accountant on the ICAS register. This building society has failed to recognise that there are many different strands of accountancy as well as accountancy qualifications. Not all accountants choose to study ICAS. Some choose to study ACCA, CIMA, CTA or ICAEW. Because I chose to study CTA (instead of ICAS) I have been penalised and I’m ineligible for the 90% LTV mortgage. Because of discriminatory criteria first time buyers do struggle to get on to the property ladder. I strongly suggest that this building society revisits their policy. Reviewed on: 9th November 2020

Reply from Scottish Building Society Hi Nadida. We are sorry we weren't able to progress your application for a 90% LTV mortgage. Our Professional Mortgages are available to individuals regsitered with a number of governing bodies. In addition to ICAS we also consider applications from accountants registered with ACCA, CIMA and CIPFA. Response date: 10th November 2020

Mortgage review

I like how easy SBS were to sort out my mortgage and how quick the process took. Reviewed on: 12th October 2020

Mortgage review

Peter McSherry's service has been second to none throughout. He has kept us at ease through the full process and has been so helpful and knowledgeable. Reviewed on: 28th September 2020

Mortgage

I am a first-time buyer that was looking for a mortgage to be arranged during the current COVID pandemic and subsequent lockdowns. I found my adviser, Peter McSherry, to be informative and very efficient. Peter was aware of our tight deadline and kept us updated and reassured us. Excellent service and would recommend to anyone looking for good customer service and a smooth application process. Reviewed on: 24th September 2020

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Scottish Building Society: Mortgages reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Scottish Building Society Mortgages reviews (347)

Old school service but in the best way.

Galashiels branch review

Mortgage

Peter McSherry

Mortgage review

Mortgage review

Mortgage review

Harsh criteria for first time buyers

Mortgage review

Mortgage review

Mortgage

Do you have a different Scottish Building Society product?

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