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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1839 reviews)

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4.82

Based on 1,839 reviews, last reviewed 31st Jan 2025

29% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Traditional, Scottish, honourable Have always loved and valued the Scottish Building Society. A rare service nowadays in Scotland. Disappointed that you no longer have a satellite offi... Read more Reviewed on: 31st January 2025

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1839)

Review of the Scottish Building Society, Savings:

To the point

Staff were fantastic - as always. Reviewed on: 30th September 2024

Efficient, courteous, obliging

My experience is only ever via telephone as I live in Surrey! However, my calls are always dealt with in a courteous, efficient manner which I much appreciate. I've saved with SBS for many years now and will hope to continue to do so. It's wonderful to be able to speak with a human being and not a robot. Reviewed on: 4th November 2024

Professional, welcoming, patience

Able to discuss my problems with empathy and understanding from the staff. Very friendly and helpful in sorting best mean of dealing with the issue in a non-judgemental way. Reviewed on: 4th November 2024

DATED AND OUT OF TOUCH

It's nearly 2025 and no app for saving accounts. Dated. Way behind other savings accounts in similar companies. Reviewed on: 3rd November 2024

Awesome!

Great staff, great service, good products, fantastic to speak to someone face-to-face who are not trying to push you online. Keep the human touch!. Reviewed on: 1st November 2024

Very customer focused

Scottish, friendly, very good correspondence, and good rates of interest. Reviewed on: 1st November 2024

Efficient, courteous, helpful

When I have spoken to SBS representatives they have always been courteous, efficient and knowledgeable about your products. Reviewed on: 1st November 2024

There to help

Very good customer service in Galashiels. My questions answered in an easy to understand manner. Reviewed on: 1st November 2024

Outstanding local service

Always very helpful and I have complete trust in the service. Reviewed on: 1st November 2024

Professional, efficient and clear

Very efficient staff and decent rates of interest. Reviewed on: 1st November 2024

Just the job

I like the building society as it's easy to deal with, and you pay good interest which is important to pensioners. Reviewed on: 1st November 2024

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