Smart Money People Logo
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.82
Based on 1,839 reviews, last reviewed 31st Jan 2025
30% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Traditional, Scottish, honourable Have always loved and valued the Scottish Building Society. A rare service nowadays in Scotland. Disappointed that you no longer have a satellite offi... Read more Reviewed on: 31st January 2025
Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J
Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1839)

Review of the Scottish Building Society, Savings:

In branch service review

5
Very quick to answer phone queries, no waiting. Reviewed on: 18th September 2024
Verified Member's avatar
Verified Member

Only deal online

5
I enjoy dealing with the Scottish. Nice, personal service. Good member rates available, online services improving although still very reliant on post in some instances. I enjoy dealing with a building society. Reviewed on: 30th January 2025

Traditional good service

5
Communication with known member of staff both in person and by phone has been extremely important - and hugesly appreciated as I negotiate the ups and downs of managing paperwork on behalf of my mother. I feel very confident that SBS have and continue to act as a trustworthy, reliable, secure company for my mother's best interests. Reviewed on: 29th January 2025

In branch service review

5
I preferred the office before the staff were all hidden away through the back. Reviewed on: 29th January 2025

Friendly, efficient, competitive

4
The quality of service at your Glasgow branch is very good. I was disappointed that you did not maintain a superior interest rates with your loyalty cash ISA. This is not uncommon amongst building societies to do this. The interest rate in the fixed rate ISA bond 64 is very good and is more that comparable with other building societies. Reviewed on: 28th January 2025

Accessibility, friendly, helpful

4
I like that there are branches which are accessible; that you can call branch direct; the staff know me; it is a Scottish Building Society. Maybe a bit more interest on savings though I understand costs also. Reviewed on: 27th January 2025

Very good

5
Easy to talk to, always good advice. Reviewed on: 27th January 2025

A good experience

5
Prompt and efficient compliance with my request and taking the trouble to keep me notified of progress. Reviewed on: 27th January 2025

Trusted quality service

5
Phones answered quickly. Clear instructions given. Reviewed on: 27th January 2025

Knowledgeable and respectful

5
Friendly and respectful, and I rate the range of products. Reviewed on: 23rd January 2025

Low profile, needs to advertise itself!

5
Welcoming, helpful service. Explained product well. Account set-up. Reviewed on: 23rd January 2025

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Scottish Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill