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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2057 reviews)

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4.83

Based on 2,057 reviews, last reviewed 22nd Apr 2025

46% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

4

Opening an online ISA not to easy.. Opening an online ISA proved not to be as easy as I had hoped. Once application is done you need to wait on post delivering your account and logon de... Read more Reviewed on: 22nd April 2025

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (2057)

Review of the Scottish Building Society, Savings:

Opening an online ISA not to easy..

Opening an online ISA proved not to be as easy as I had hoped. Once application is done you need to wait on post delivering your account and logon details. Then to transfer an existing ISA to my new SBS ISA required downloading a ISA transfer form, filling it in and they requested 'posting' form. All this takes a lot of time, I called and managed to get a very helpful person on the help desk who gave me an email address, I then scanned my ISA transfer form and emailed details to SBS. I have been taking out ISAs for a number of years and normally all transactions and transfers are done online. Scottish BS must lose customers with their cumbersome methods, I nearly gave up think I would run out of time with my existing ISA maturing date fast approaching. However I have emailed the form and fingers crossed all will be well. Reviewed on: 22nd April 2025

In branch service review

I disagree with all banks and building societies closing local branches. It is not always easy to travel into the city from home. Reviewed on: 28th March 2025

Helpful

Always helpful and happy to explain options available for my savings. Reviewed on: 28th March 2025

Spot on

Open a branch closer to home. Natalie was helpful though. Reviewed on: 28th March 2025

First class service

Very friendly and efficient staff, so much so that I took my daughter to open a fixed rate ISA with SBS. Reviewed on: 28th March 2025

Professional, polite, business

My enquiry was dealt with in a most polite and professional manner. Everything was fully explained to me. Reviewed on: 28th March 2025

Excellent, efficient, courteous

Face-to-face function here much better than online everywhere else. You might consider on passbooks with 30 day acct making this obvious on the cover. Reviewed on: 28th March 2025

Very satisfied indeed

The staff are very courteous and polite and very professional in their approach. Reviewed on: 28th March 2025

Professional, friendly, welcoming

Friendly, professional, welcoming, clear and accurate information given. Open more branches. Reviewed on: 28th March 2025

Helpful, professional, welcoming

Once again excellent service in branch. Condicting business is always a pleasure. Reviewed on: 28th March 2025

Very good and welcoming

Friendly service with experienced staff. Reviewed on: 28th March 2025

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