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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1840 reviews)

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4.82

Based on 1,840 reviews, last reviewed 20th Feb 2025

47% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Low maintenance ISA savings, bonus rugby tickets, Low maintenance ISA savings, bonus rugby tickets, Reviewed on: 20th February 2025

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1840)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

I am pleased with the service but would be happier if the branch was still in Kelso. Reviewed on: 5th April 2022

Accessible, efficient, friendly

Ease of access and efficient operation with helpful and pleasant staff. Reviewed on: 30th January 2025

Only deal online

I enjoy dealing with the Scottish. Nice, personal service. Good member rates available, online services improving although still very reliant on post in some instances. I enjoy dealing with a building society. Reviewed on: 30th January 2025

Traditional good service

Communication with known member of staff both in person and by phone has been extremely important - and hugesly appreciated as I negotiate the ups and downs of managing paperwork on behalf of my mother. I feel very confident that SBS have and continue to act as a trustworthy, reliable, secure company for my mother's best interests. Reviewed on: 29th January 2025

In branch service review

I preferred the office before the staff were all hidden away through the back. Reviewed on: 29th January 2025

Friendly, efficient, competitive

The quality of service at your Glasgow branch is very good. I was disappointed that you did not maintain a superior interest rates with your loyalty cash ISA. This is not uncommon amongst building societies to do this. The interest rate in the fixed rate ISA bond 64 is very good and is more that comparable with other building societies. Reviewed on: 28th January 2025

Accessibility, friendly, helpful

I like that there are branches which are accessible; that you can call branch direct; the staff know me; it is a Scottish Building Society. Maybe a bit more interest on savings though I understand costs also. Reviewed on: 27th January 2025

Very good

Easy to talk to, always good advice. Reviewed on: 27th January 2025

A good experience

Prompt and efficient compliance with my request and taking the trouble to keep me notified of progress. Reviewed on: 27th January 2025

Trusted quality service

Phones answered quickly. Clear instructions given. Reviewed on: 27th January 2025

Knowledgeable and respectful

Friendly and respectful, and I rate the range of products. Reviewed on: 23rd January 2025

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