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Scottish Building Society: Savings reviews

4.82
Based on 1,840 reviews, last reviewed 20th Feb 2025
47% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Low maintenance ISA savings, bonus rugby tickets, Low maintenance ISA savings, bonus rugby tickets, Reviewed on: 20th February 2025
James J's avatar
James J

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1840)

Review of the Scottish Building Society, Savings:

Very good staff

5
All very helpful, polite and helpfully informative. Staff were pleasant and easy to deal with. Reviewed on: 30th September 2024

Friendly, helpful, listens

5
Polite, listens, advises, informative. Reviewed on: 17th September 2024

Responsive, helpful, friendly

5
I like being able to speak to helpful, real people. Competitive rates too. Reviewed on: 17th September 2024

First class service

5
Staff always friendly and attentive. Reviewed on: 11th September 2024

Dependable and conservative

4
New passbook did not specify the duration or interest rate of my new 2-year fixed rate ISA. This is a backwards step from previous practice. Reviewed on: 11th September 2024

Easy, efficient, quick

5
Already a customer but decided to apply by post rather than in branch. Forms easily downloaded and a quick phone call answered the one question I had. Reviewed on: 11th September 2024

In branch service review

5
They answer the phone very quickly and sort out any problems. Reviewed on: 11th September 2024

Scottish, friendly, valued

5
Still mutual. Still offering good rates, personal service and most of all still providing passbooks!. Reviewed on: 11th September 2024

Listens, helpful, thorough

5
Shirley has gone above and beyond to help me with my account issues. She kept me up-to-date with all the things that she was doing to help me, and it was not too much trouble (although it was a lot of work/information required). Reviewed on: 9th September 2024

Friendly, efficient and knowledgeable

5
Friendly, efficient staff who are well versed with products but not pushy sales people. Keep it up! Opening times only accessible because I work part-time but anyone wanting face-to-face would struggle to get to office. Reviewed on: 9th September 2024

Welcoming, friendly, efficient

5
It's local with a branch nearby. Reviewed on: 9th September 2024

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