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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.82
Based on 1,839 reviews, last reviewed 31st Jan 2025
30% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Traditional, Scottish, honourable Have always loved and valued the Scottish Building Society. A rare service nowadays in Scotland. Disappointed that you no longer have a satellite offi... Read more Reviewed on: 31st January 2025
Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1839)

Review of the Scottish Building Society, Savings:

In branch service review

5
Easy and fast service. Very friendly. Reviewed on: 29th October 2024
Verified Member's avatar
Verified Member

Reliable, approachable, competitive

4
Dealing with one branch is OK. Being passed from one to another is not. It would be useful to know who dealt with which accounts. I have no online access, please send details of new ISAs for 25/6 when available. Reviewed on: 13th January 2025

Well above average

5
Good experience with no problems. Like that the Troon branch is within easy reach of Irvine. Local branch phone number may be of help?. Reviewed on: 9th January 2025

Excellent

5
We feel very welcome coming here and savings are explained to us if we need help. Reviewed on: 9th January 2025

In branch service review

5
No need to send various amounts of paperwork for a new account, especially as I am an exisiting account holder - waste of money. Reviewed on: 7th January 2025

Fast, efficient, friendly

5
Very friendly and knowledgeable. All questions answered immediately and advice given for future investments. Reviewed on: 7th January 2025

Excellent customer care

5
The member of staff was excellent in all aspects of service. Good interest rates. Reviewed on: 6th January 2025

Friendly, useful, knowledgeable

5
Friendly, cheerful staff and atmosphere. Reviewed on: 3rd January 2025

Knowledgeable, kind, friendly

5
The Glasgow branch were very friendly and welcoming, able to offer great advice regarding savings and account interests. Loraine in particular was excellent, she was able to advise on my savings rates in an understandable and friendly manner. Reviewed on: 3rd January 2025

At the top

5
Love speaking face-to-face with friendly, helpful staff. Reviewed on: 1st January 2025

Fast, responsive, professional

5
Application over the internet was easy and straightforward. Instructions for online access received a couple of days later, details on how to fund account also easy and straightforward to do. So far so good. Very satisfied. Reviewed on: 27th December 2024

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