Smart Money People Logo
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.82
Based on 1,839 reviews, last reviewed 31st Jan 2025
30% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Traditional, Scottish, honourable Have always loved and valued the Scottish Building Society. A rare service nowadays in Scotland. Disappointed that you no longer have a satellite offi... Read more Reviewed on: 31st January 2025
Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J
Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1839)

Review of the Scottish Building Society, Savings:

In branch service review

5
Very quick to answer phone queries, no waiting. Reviewed on: 18th September 2024
Verified Member's avatar
Verified Member

Traditional, Scottish, honourable

5
Have always loved and valued the Scottish Building Society. A rare service nowadays in Scotland. Disappointed that you no longer have a satellite office but I understand the need to keep our costs down and interest rates competitive. Reviewed on: 31st January 2025

In branch service review

3
Used the building society when there was a local branch but when that closed it was not convenient or easy to access. Reviewed on: 31st January 2025

On the ball

5
Very efficient when renewing savings. Should make it easier for customers to get their cash if not investing. Customers should be notified of interest earned. Reviewed on: 31st January 2025

Welcoming, knowledgeable, friendly

5
Clear advice. Excellent service. Easy to talk to. Reviewed on: 31st January 2025

Professional, courteous, friendly

5
Once again, excellent service from Mudassar. Reviewed on: 31st January 2025

Good simple service

4
Opening a savings account was easier. No appointment required and your colleagues completed the application on our behalf. Like having a passbook and face-to-face savings. More branches if possible would be good (e.g. Falkirk). Reviewed on: 31st January 2025

Excellent

5
The staff were very helpful, the main reason for opening account was the Society is Scottish and has no connections to any English banks. A more local branch would be handy. Reviewed on: 30th January 2025

Steady, reliable, friendly

5
Overall a good experience. I think the longevity of the Society helps with confidence - particularly in a changing world. It's a shame you shut down so many of your face-to-face branhes/outlets - it was one of the reasons I joined - there was an outlet in Kirkcudbright - however I am still a customer online. The website is a little clunky and don't find it that easy to navigate. Reviewed on: 30th January 2025

Very helpful

5
Small friendly branch, very helpful. No privacy at desk if branch is busy though. Reviewed on: 30th January 2025

Accessible, efficient, friendly

5
Ease of access and efficient operation with helpful and pleasant staff. Reviewed on: 30th January 2025

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Scottish Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill