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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27332 reviews)

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4.94

Based on 27,332 reviews, last reviewed 14th Mar 2025

629% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best banking experience by far I have been using starling for the last 6 months after hearing it recommended on a podcast. I am absolutely in love with the app. It has transformed m... Read more Reviewed on: 14th March 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27332)

Review of the Starling Bank, Current Account:

Easy safe app to use

Have been using Starling bank since it’s inception. Fantastic easy safe app to use on my travels abroad. Easy to keep track of your spending and converts to your local currency. Have recommended this to family and friends who have been equally impressed Reviewed on: 19th January 2020

Poor customer service and dispute resolution

Poor customer service and dispute resolution Reviewed on: 1st March 2025

Reply from Starling Bank Hi Paul, we're sorry to hear this. We investigate all disputes thoroughly and in line with Mastercard rules to reach a favourable outcome for our customers. If not, we'll explain our findings and offer further guidance. Please reach out to us if you need any further help, we're available 24/7. Team Starling Response date: 1st March 2025

Spaces feature is an excellent idea.

I use the Spaces feature by transferring money into them so that a direct debit is never missed. Reviewed on: 28th February 2025

Starling was good until they got rid of interest.

Starling was good until they got rid of interest. Reviewed on: 28th February 2025

Good current a/c interest rates and good exchange ra...

Good current a/c interest rates and good exchange rate when using abroad. Reviewed on: 27th February 2025

Felt pressured to change to on line banking system

I felt under pressure from my current bank to change to their on line banking system I am OAP I don’t like changes I was panicking I felt backed into a corner. My daughter calmed me down she had recently started on line banking so easy she said a child could do it she coaxed me and I reluctantly agreed. I have never looked back a few hiccups to start which were professionally and easily explained all round great experience I should have done it long ago. Reviewed on: 26th February 2025

Reply from Starling Bank Hi Annie, thanks for your review. We appreciate how different online banking is to traditional in-person banking, but we're so glad you're getting on well with Starling. We're available 24/7 so if you ever need help with anything, we're here for you no matter how big or small the query is. We hope you enjoy being part of the Starling family for many years to come. Team Starling Response date: 28th February 2025

We love Starling.

We love Starling. Great ethics, great app Reviewed on: 26th February 2025

Good bank, good security.

Good bank, good security. Nothing else to say. It's a bank..... Reviewed on: 26th February 2025

Lorem ipsum dolor sit amet, consectetur adipiscing e...

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Reviewed on: 26th February 2025

Excellent current account - great saving spaces and...

Excellent current account - great saving spaces and you can set up separate cards for different spaces. Great instant saving interest and joint account options for couples. Brilliant and quick customer service and support when needed. Constantly informed on updates via email and in app notifications. Reviewed on: 26th February 2025

From loads of old accounts to Starling Spaces...

We had a number of old accounts in our other main bank. Rather than having to manage all the different payments in and out of the five accounts we switched it all to Starling using their Spaces facility to create 'sub accounts' whcih gave us a single view and easy management of our monthly finances. Reviewed on: 26th February 2025

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