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Annie BOYLES

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Review of the Starling Bank, Current Account:

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Felt pressured to change to on line banking system

I felt under pressure from my current bank to change to their on line banking system I am OAP I don’t like changes I was panicking I felt backed into a corner. My daughter calmed me down she had recently started on line banking so easy she said a child could do it she coaxed me and I reluctantly agreed. I have never looked back a few hiccups to start which were professionally and easily explained all round great experience I should have done it long ago. Reviewed on: 26th February 2025

Reply from Starling Bank Hi Annie, thanks for your review. We appreciate how different online banking is to traditional in-person banking, but we're so glad you're getting on well with Starling. We're available 24/7 so if you ever need help with anything, we're here for you no matter how big or small the query is. We hope you enjoy being part of the Starling family for many years to come. Team Starling Response date: 28th February 2025

Review of the Starling Bank, Current Account:

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Best bank

Hi I’ve been with my bank a couple of years now and it’s the best thing I’ve ever done, I felt under pressure from my other bank to change I don’t like changes or technology I felt left behind like a dinosaur it was upsetting me as I am seventy and lack confidence. I spoke with my daughter and she reassured me how easy it was she introduced me to her bank Starling and it is very easy I transfer money to other accounts I have a separate account for bills and a savings account it’s brilliant I’ve never looked back and would highly recommend it to anyone. Reviewed on: 31st March 2023

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