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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

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4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Helpful and patient

I have always found Step Change very helpful, patient and understanding in my dealings with them. Reviewed on: 28th July 2021

Really good company friendly to talk to

Really good company friendly to talk to Reviewed on: 16th May 2024

Always helpful and understanding makes a sensitive d...

Always helpful and understanding makes a sensitive difficult situation easy Reviewed on: 16th May 2024

Sa wspaniali dzieki tej firmie moje zycie sie poleps...

Sa wspaniali dzieki tej firmie moje zycie sie polepszylo mam co jesc i gdzie mieszkac bo w moim przypadku zostalam wyrzucona z domu przez meza z dlugiem dzieki pomocy tej firmy po prostu zyje dziekuje Reviewed on: 16th May 2024

Really helpful the people I have spoken with have b...

Really helpful the people I have spoken with have been very supportive Reviewed on: 16th May 2024

..Excellent debt management company

Well from day one they have listened to me firstly , secondly they explained their options for me and gave me time to think it over . Once I gave them the route I would like to take they made sure it was what I wanted to do, then we got straight to it . Now I am ill I can't always spk properly or type so it's hard for me to do the reviews they have been so paitient and understanding with me . What more can you ask for brilliant and lovely understanding team of workers thank you so much Step debt management . Reviewed on: 16th May 2024

Non judgemental sound advice

I was seeking debt advice and from the first moment i was not judged and given advice on what to do/expect. Given options to suit my needs. Advised on what happens all throughout the process of entering a debt management plan. Given advice when phoning with concerns about letters received from creditors. Overall experience was 5 STAR rating. Reviewed on: 16th May 2024

My experience with StepChange began just over2 years...

My experience with StepChange began just over2 years ago, I'd gotten myself into serious trouble maxing out 2 credit cards and running up a sizeable overdraft with my bank which had left me over £15,000 in debt. Ironically it was a letter from one of my creditors that first brought StepChange to my attention and I'm really happy it did. This wasn't an easy way out or a promise to write off my debts but rather a means to consolidate and manage repayment in an affordabe way . StepCnge helped me to create a detailed report of all my outgoings and contacted all my creditors , on my behalf, with a repayment plan based on what I coula afford. It is such a weight off your mind knowing you have such a profesisonal organisation in your corner and although it hasn't always been easy and I still have over a year to go to be totally debt free, I think deciding to use StepChange was one of the best decisions I ever made. Reviewed on: 16th May 2024

Very friendly, helpful and polite staff

Very friendly, helpful and polite staff who put themselves in customers situation and find the best suitable solution Reviewed on: 16th May 2024

Stepchange give peace of mind and help to resolve yo...

Stepchange give peace of mind and help to resolve your debt problems. Reviewed on: 16th May 2024

If it wasn’t for StepChange

StepChange has actually saved and changed my life! Thank you from the bottom of my heart! Reviewed on: 16th May 2024

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