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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14669 reviews)

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4.95

Based on 14,669 reviews, last reviewed 27th Jun 2025

168200% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

They are very friendly understanding. They are very friendly understanding. Professional and Polite Reviewed on: 27th June 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14669)

It was good to help get all my debts in one place wi...

It was good to help get all my debts in one place with just one payment step change got me organised and sorted. Reviewed on: 7th June 2025

In 2019 I was facing crippling credit card debt and...

In 2019 I was facing crippling credit card debt and under stress. Step Change dealt with lenders, negotiated an interest freeze with most and set up an affordable payment. I have cleared three of the smaller creditors and am forecast to be free of debt in late 2027. Reviewed on: 7th June 2025

Since Step Change I do not worry as much over my debt

Since Step Change I do not worry as much over my debt. They have helped enormously sorting through and getting me on track Reviewed on: 7th June 2025

You feel supported and never shamed

The team are compassionate, knowledgeable and really help you through what feels like a hopeless situation. I felt supported and guided by the team. I highly recommend them. Reviewed on: 7th June 2025

I was given peace of mind when I was at my most vuln...

I was given peace of mind when I was at my most vulnerable moment after I had a stroke. All the scary calls and letters stopped coming and a grace period of recovering from the stroke. Staff were very patient as was struggling with my speech and also very helpful. I was glad to have someone listening to my financial situation without patronising me. It was the best moment of my life to have this help. Reviewed on: 7th June 2025

Always helpful and can sort any worries about debts

Always helpful and can sort any worries about debts Reviewed on: 7th June 2025

Helped me through a difficult time in my life

Helped me through a difficult time in my life Reviewed on: 7th June 2025

Everything are explain dealth with.

Everything are explain dealth with. And are very efficient Reviewed on: 7th June 2025

I found Step Change so very helpful

I found Step Change so very helpful they managed to sort everything out for me Reviewed on: 7th June 2025

Amazing people they do all the hard work

Amazing people they do all the hard work Reviewed on: 7th June 2025

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