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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14668 reviews)

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4.95

Based on 14,668 reviews, last reviewed 26th Jun 2025

168150% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

You never know what's around the corner. You never know what's around the corner. We got into debt due to my husband having head and neck cancer. He looked and felt perfectly fit and then the... Read more Reviewed on: 26th June 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14668)

stepchange have helped me get my finances in order .

stepchange have helped me get my finances in order . They get in touch with your creditors so you dont have to and arrange a payment plan for you . Reviewed on: 7th June 2025

Excellent service

Stepchange communicated really well and I knew exactly what was happening at all times.On the one occasion I needed to call them the person I spoke to was knowledgeable and professional Reviewed on: 7th June 2025

Very helpful and reassuring.

Very helpful and reassuring. I was made to feel at ease and not judged Reviewed on: 7th June 2025

Great and easy, alright have to do some work yoursel...

Great and easy, alright have to do some work yourself but when you need out of debt these guys don't charge a penny! They also cast no judgement. Reviewed on: 7th June 2025

StepChange has changed my life!

StepChange has taken all of the stress away from managing my debts and all agents I have dealt with have been so empathetic and knowledgeable. They have really helped me to understand how to manage my money in the future meaning I will never get myself into the same horrible situation again. As we all know, life throws so many unexpected financial issues at you and StepChange allow you to take this into consideration and you can change your budget each month to accommodate without leaving you struggling Reviewed on: 7th June 2025

professional, informative, helpful customer service

professional, informative, helpful customer service Reviewed on: 7th June 2025

When you can't see where to go

When you can't see where to go, how to sort your finances out, Step change will be there for you Reviewed on: 7th June 2025

Brilliant service.

Step Change has helped me greatly with dealing with my persistent debt. The process was very straight forward and even don't need to talk to somebody to apply if thats what you prefer. Mentally it gave me a stress free process and now I'm managing my finance much better. Reviewed on: 7th June 2025

Only just started.

Only just started... so still to see how the creditors react and the end result of my debts Reviewed on: 7th June 2025

It was good to help get all my debts in one place wi...

It was good to help get all my debts in one place with just one payment step change got me organised and sorted. Reviewed on: 7th June 2025

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