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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13534 reviews)

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4.95

Based on 13,534 reviews, last reviewed 25th May 2025

227700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Highly recommend! StepChange have been so good with me (I’m a nightmare with paperwork and emails) and I have a monthly payment that is affordable with no payments goin... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13534)

Review of the StepChange, Debt Management:

An incredible and supportive service

Stepchange helped set up my Debt Management plan 2 years ago. They were kind, understanding and incredibly helpful, finding the right plan for my family in a non judgemental way. I cannot put into words the impact this has had on our family (in a positive way!). We are all happier, healthier and not constantly worried about our debts and finances. Our situation had caused me to be incredibly stressed, anxious and medicated, with debts consuming my every thought. Stepchange has helped us learn how to budget appropriately and has been very supportive. I honestly don't know if I would be here today if it wasn't for stepchange- thank you so much! Reviewed on: 2nd May 2024

Highly recommend!

StepChange have been so good with me (I’m a nightmare with paperwork and emails) and I have a monthly payment that is affordable with no payments going to anyone else other than who I have debts with. Reviewed on: 25th May 2025

Best company to help you become debt free

Very helpful and helped me clear my debts. Defo worth getting in touch if you want to be debt free! Reviewed on: 25th May 2025

helped me sort my debts into 1 manageable...

Stephanie helped me sort my debts into 1 manageable payment Reviewed on: 25th May 2025

I have been with step Chang for quiet a while they h...

I have been with step Chang for quiet a while they have really helped me a lot Reviewed on: 25th May 2025

Excellent experience with Stepchange.

Excellent experience with Stepchange. Advisor made me feel at ease and was so helpful when completing my application. They talked me through each step and then discussed the best way to proceed. I was able to set up my plan easily and the yearly reviews does not take too long to complete. Reviewed on: 25th May 2025

First class service

Excellent advice given on how to clear debts Reviewed on: 25th May 2025

I was worried before joining step change.

I was worried before joining step change. They have helped me with all my debts. Always there if I have a question. Would recommend them to anyone Reviewed on: 25th May 2025

A great help when I was so overwhelmed and worried a...

A great help when I was so overwhelmed and worried about my debts, helped me to get everything in order. Reviewed on: 25th May 2025

Exellent 5***** service

Helped me through darkest period of my life great team i was highly stressed as lost buisness due to covid many thanks ,now re building Reviewed on: 25th May 2025

Stepchange have been a wonderful help and support ti...

Stepchange have been a wonderful help and support time with my debt difficulties for a long time. They are totally non judgemental and always their very best to reassure you. Reviewed on: 25th May 2025

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