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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (12955 reviews)

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4.96

Based on 12,955 reviews, last reviewed 24th May 2025

171900% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I had credit cards study and travel debts, that were... I had credit cards study and travel debts, that were spread over 4 credit cards. The interest was making it harder to pay off. Stepchange has helped a... Read more Reviewed on: 24th May 2025

Latest lowest rating:

1

Awful - Just made everything so much worst. Just made everything so much worst. I things that were meant to be added to my plan weren't. I was given mis information told different things by diff... Read more Reviewed on: 23rd May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (12955)

Review of the StepChange, Debt Management:

Large debt

I have a huge amount of debt, they keep the creditors from harassing me and budget what can afford. Creditors, when you call and I mention stepchange thier attitude changes and they go away Reviewed on: 23rd May 2025

I had credit cards study and travel debts, that were...

I had credit cards study and travel debts, that were spread over 4 credit cards. The interest was making it harder to pay off. Stepchange has helped arrange freezing interest on all credit cards and all the payment into affordable payments Reviewed on: 24th May 2025

Since using step change I feel free to enjoy life kn...

Since using step change I feel free to enjoy life knowing with there support I am dept free they are very supportive and are only on the end of the phone whenever you need them I recommend them highly Reviewed on: 24th May 2025

Step Change got me back on track

Step Change helped me get my financial situation back on track when I was in a scary position with creditors contacting me. Step Change took control and delt with my creditors so that I could get back on track with my finances. Reviewed on: 24th May 2025

They have been very helpful and understanding with m...

They have been very helpful and understanding with my situation. Always giving good advice. Reviewed on: 24th May 2025

Stepchange are great.

Stepchange are great. I was really worried about my debt that was building up. Contacted them, they didn’t judge, gave me some great information and helped me set up a debt management plan. Reviewed on: 24th May 2025

I couldn't have managed without the help from stepch...

I couldn't have managed without the help from stepchange Thankyou so very much for all your surport and help Reviewed on: 24th May 2025

Amazing service - forever grateful .

For various reasons we got ourselves into a financial mess, after researching our options we contacted Step Change. From that first contact there was no judgement just help, Step Change contacted all the companies we owed money to and arranged an affordable 5 year repayment plan. The relief we felt when this plan was put in place was immense. We are now 2 years into that plan and are looking forward to being debt free in another 3 years. This would not of been do-able without Step Change and we will forever be grateful to them for their help and advice. Reviewed on: 24th May 2025

I really appreciate the peace of mind rendered by St...

I really appreciate the peace of mind rendered by Stepchange regarding my creditors. Reviewed on: 24th May 2025

very pleased

very helpful services, staff are receptive and kind Reviewed on: 24th May 2025

Stepchange helped me through one of the hardest time...

Stepchange helped me through one of the hardest times in my life. They were so knowledgeable on what I needed to do next and really. changed the direction my life was heading. There was judgement just strong practical advice and a proper understanding when I thought mine would be the only time they’d heard such a story. They advised how to put a proper plan into place and fully explained the options and what to expect in the future. I’ve stuck with this plan and I’ve been paying my debts off for many years but I’ve never looked back and I know any queries or questions I can get in touch with Stepchange and they’d be there for me. Reviewed on: 24th May 2025

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