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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1376 reviews)

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4.92

Based on 1,376 reviews, last reviewed 13th Jun 2025

23% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Service with a smile

Excellent service great knowledge of product Reviewed on: 18th September 2023

Welcoming and clear

Always greeted by friendly, helpful people. Reviewed on: 4th March 2025

Absolutely first class

Good interest rates and excellent personal service. Reviewed on: 3rd March 2025

Local, efficient, friendly

Local, friendly, efficient service. Reviewed on: 3rd March 2025

Meets our needs

Friendly staff and good service. Reviewed on: 3rd March 2025

Friendly, helpful, convenient

Very kind and helpful - made an appointment as am dealing with bereavement account closure (with Rachel). Reviewed on: 3rd March 2025

Local, friendly and helpful

Quick and easy process and easy access to home. Reviewed on: 1st March 2025

Approachable, polite, knowledgeable

Great experience and lovely coffee! Annie was very polite and knowledgeable and a pleasure to deal with. Thank you. Reviewed on: 28th February 2025

Friendly, swift, accessible

Friendly swift service - lots of information. Reviewed on: 28th February 2025

Polite, efficient, friendly

Face-to-face contact - able to ask any questions to a person. Reviewed on: 28th February 2025

All very good

Nothing to improve on - staff very helpful and friendly, explained everything I needed to know very well. Even had a cuppa, what more could you ask for?. Reviewed on: 28th February 2025

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