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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,376 reviews, last reviewed 13th Jun 2025
23% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025
Alan Butler's avatar
Alan Butler

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Service with a smile

5
Excellent service great knowledge of product Reviewed on: 18th September 2023

Friendly, local, efficient

5
Lovely local branch, very helpful and friendly and patient. Reviewed on: 20th February 2025

Local, pleasant, on the high street

5
Great service. Higher interest rate. Reviewed on: 20th February 2025

Fair, accessible, easy

5
Being able to come into branch and do stuff face-to-face is great. Reviewed on: 17th February 2025

Good, understanding, local

5
I like that I can come to branch and speak face-to-face with someone. Reviewed on: 17th February 2025

Local, professional, friendly

5
Local business. Accounts can be opened in branch with face-to-face contact. Starting the account is straightforward. Reviewed on: 17th February 2025

Staff are a credit to the Society.

5
Staff are a credit to the Society. Personal touch. Reviewed on: 14th February 2025

In branch service review

5
It is a very friendly community with nice people. Reviewed on: 14th February 2025

Personal, efficient, trustworthy

5
Personal service. Able to see someone. Kirsty in Saxmundham was warm, professional, efficient and confident in opening a bank account for trustees of disabled trust. We are impressed. Reviewed on: 14th February 2025

Accessible, friendly, competitive

5
Dog friendly, good opening hours, with friendly and helpful staff. Reviewed on: 13th February 2025

Local, amicable, fine

5
Local, convenient, wonderful staff. Reviewed on: 11th February 2025

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