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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1311 reviews)

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4.92

Based on 1,311 reviews, last reviewed 16th Apr 2025

28% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer care Staff in Felixstowe were extremely helpful Reviewed on: 16th April 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1311)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Customer Service, Woodbridge Branch

Recently went into the Woodbridge Branch to open a new account. We were served by Benny who as usual, was extremely pleasant and helpful. Reviewed on: 7th April 2025

Customer care

Staff in Felixstowe were extremely helpful Reviewed on: 16th April 2025

Jack was very professional, helpful and polite.

Jack was very professional, helpful and polite. Reviewed on: 5th April 2025

Two very satisfied customers.

We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts for them, and whilst there we asked about ISA’s, Jack was extremely helpful and gave us information we hadn’t known. This encouraged us to open ISA’s with you. At both appointments, Jack was extremely helpful and showed good knowledge regarding the accounts we were interested in. His help was much appreciated. We opened our other accounts with you in 2022 and have been really happy with the service we’ve received. We’ve found all your staff to be friendly and helpful. Reviewed on: 28th March 2025

Always very helpful

Very happy in my dealings with Suffolk Building Society. Reviewed on: 28th March 2025

Efficient and excellent

Excellent customer service, as always. Reviewed on: 26th March 2025

Friendly, efficient, local

Efficient service, products/information made clear, knowledgeable. Reviewed on: 25th March 2025

Established, local, knowledgeable

Given Tracey's help opened a new account further to my exisiting ones. Reviewed on: 25th March 2025

Welcoming, professional, local

It's local. Staff very professional and helpful. Reviewed on: 24th March 2025

Best we've known

Brilliant personal service from Tracey in Hadleigh. Reviewed on: 20th March 2025

Local, professional, helpful

Close to home. Helpful and friendly. Reviewed on: 19th March 2025

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