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Swinton Insurance: Car insurance reviews

View other Swinton Insurance products
2.45
Based on 112 reviews, last reviewed 17th Mar 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
31%
See only 4 star reviews
12%
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5%
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6%
See only 1 star reviews
46%

Latest highest rating:

5

Great experience with Swindon when sorting out my ca... Great experience with Swindon when sorting out my car insurance. They requested additional information and I was kept updated on the whole process. Th... Read more Reviewed on: 24th August 2024
Kate M Jones's avatar
Kate M Jones

Latest lowest rating:

1

Con Artists - avoid at all costs! I cancelled my policy within a couple of hours after being told I was going to be charged an extra £200 for cover and was charged a £45 'service fee' ... Read more Reviewed on: 17th March 2025
Tally B's avatar
Tally B
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About this product

You can get a Swinton car insurance quote over the phone or online.

Swinton offer three different levels of comprehensive car insurance: Essentials, Classic and Premier. Once you have a Swinton car insurance policy, you can view your documents, manage your policy and update your details online via the app.

Swinton car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Swinton before, you can also leave a review and share your experience.

Swinton Insurance Car insurance reviews (112)

Review of the Swinton Insurance, Car insurance:

Friendly & helpful

5
After many years of staying with the same company, “the post office”I decided to switch, I spoke with an extremely polite and helpful lady, as well as saving money, I was impressed with the experience, after all “good manners are free”! Later that week after telling the post office why I was cancelling, I received a renewal quote from them in the post, it had gone up! Reviewed on: 11th September 2018
Angela Chidley's avatar
Angela Chidley

Great company

5
Been with swinton for years on and off always end up going back to them. Reviewed on: 13th August 2016
steph lovatt's avatar
steph lovatt

Good offers

4
The only car insurance I have had where the renewal is the best price available and not an inflated price. Reviewed on: 12th August 2016
Paula Phillips's avatar
Paula Phillips

5 star car insurance at my price

5
Cheapest deal on comparison site. Phoned to make further inquiries, charming telephone experience, very happy with cover and price! Reviewed on: 9th August 2016
cara-jane Hunter's avatar
cara-jane Hunter

Big On Line Con

1
I got a price on line that I agreed to and got a Quote from Swinton with a time scale on it I acted within that time scale Filling in all my details (Bank Ect.) only to be told at the end that I had to phone them. This I did and the quote given then changed to almost double with no apparent changes to my info. HOW CAN THIS BE THIS BE LEGAL. I WOULD SAY TO EVERYONE THINKING OF USING SWINTON DONT GIVE YOUR DETAILS IN FACT DONT USE THEM . I Got a better deal in the end from RAC. Reviewed on: 5th August 2016
Paul Griffiths's avatar
Paul Griffiths

out to scam you

1
Insured my car online, not a bad price cheaper than the rest as I was paying monthly. All set up nice and easy, all paperwork came through very quickly. 1 week last got a phone call to say for one reason or another my insurance would be nearly £500 more than they originally set up. They could not explain why, so i decided to cancel as the lady on the phone was very unhelpful and they charged me just over £100, only had the insurance for a week. Would never use them again and would advise everyone to stay well clear. Reviewed on: 5th August 2016
Jody miller's avatar
Jody miller

SHARP PRACTICE!

1
BEWARE car insurance comparison website quote £106. You get a call back from Swinton and £106 miraculously increases to over £200 at point of sale. SHARP PRACTICE AVOID THESE SHARKS Reviewed on: 2nd August 2016
John Miller's avatar
John Miller

Poor customer care

1
They reported that they hadn't had no claims. They wrote to is whilst we we're away on a fortnights holiday and then billed us regardless. Reviewed on: 27th July 2016
Nicola Shaw-Richardson's avatar
Nicola Shaw-Richardson

Hard to deal with and they charge you for everything

2
Needed to go to post office to send signed docs back instead of scan and email. They charge £24 if they don't receive within 2 weeks. If you wish to cancel within 15 days. They charge you £25. It seems a money making scheme and wish had known before taking the policy out Reviewed on: 22nd July 2016
Rob Gray's avatar
Rob Gray

Car Insurance Reviewer

2
They are the only company that I have com across that still require me to go to or post things to a branch to set up my insurance. They promised cash back that I had to chase and they renewed my policy when I had asked them not to. They would also only give me their best price if I talked to a woman on the phone. Absolute disgrace. Reviewed on: 20th July 2016
Sam Swain's avatar
Sam Swain

Car Insurance Reviewer

4
Really easy to set up, and had all the essential features as standard. I'm happy so far! Reviewed on: 16th July 2016
Rachael Medley's avatar
Rachael Medley

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