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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.62 (516 reviews)

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2.38

Based on 516 reviews, last reviewed 19th May 2025

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

30%

10%

54%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (516)

Review of the Tesco Bank, Car insurance:

simple and good value

changed my policy as I had bought a new car - quick phonecall to tesco and it was done in 5 mins. Simples! Reviewed on: 24th March 2015

please stay away

i would give 0 stars if i could. the engineer came out to fit my black box but told us he wouldn’t do it as my car is “modified”, and that tesco does not insure modified cars. i was unaware of this as i wouldn’t necessarily class a STICKER as a modification. we were then told that if i were to remove the “modification” they would insure me. i paid £50 to get the “modification” removed, only to be told they would be unable to insure me whether i had it removed or not, despite being told otherwise. i only bought insurance with them as the quotes were very cheap, well you definitely get what you pay for with tesco bank insurance. customer service is also appalling. tried discussing a complaint on the phone, and they hung up on me. please go elsewhere do not waste your money and time. Reviewed on: 19th May 2022

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Customer service sucked

The people will not help they only assume that you are laying and they can't make you belive that in case of worst you are coverd . They are rubbish. I made a small claime with them they didn't even listen they just declined as froud. Reviewed on: 10th May 2022

Robbers

Declined my renewal policy via phone but it was not logged on system had taken out insurance with another company three month later get letter from debt collection agency for not paying Tesco policy contacted them they fobbed me off not interested I have to pay the debt but hey convinced all my family and friends to cancel all dealings with Tesco’s got 8 mobile contract 3 house insurance and 2 cars so good customer service you robbing company AVOID AVOID Reviewed on: 18th April 2022

Competitive quote

Hello I found Tesco Car Insurance quoting a competitive price compared to household names. Worth the effort. Reviewed on: 2nd April 2022

Very bad

I couldn't upload No-Claims Bonus Proof, I did that on day seventh but they already cancelled me! Never ever recommend this company for a car insurance Reviewed on: 30th March 2022

Dan sernadiszaf

Hshshejsyshjauiite maritantimnti re a al 7 miclarinh Reviewed on: 22nd March 2022

. Avoid Tesco car insurance at all costs

They fish you in when you’re looking for your first car insurance, once your in their trap they will undoubtedly double the cost when your policy automatically renews & when you call wanting to cancel you get charged cancellation fees & other hidden costs. Their customer service team are not as honest & stand with you need to pay without coming out with a resolution. Pathetic Reviewed on: 25th February 2022

AVOID TESCO CAR INSURANCE!

I had a incident with my car 4 weeks ago and was told by tesco car insurance, my car will be collected and receive a courtesy car within 2 days. 4 weeks later, chasing this up 3/4 times a week with insurance, enterprise and the local garage they recommended with them and these parties all claiming my car is drivable! Despite warning lights, broken open bonnet all visible on the car and no one has physically inspected it. 4 WEEKS ON AND I AM STILL CARLESS, WELCOME TO TESCO CAR INSURANCE! AVOID ! AVOID! AVOID! Reviewed on: 10th February 2022

Disappointed

I am currently going through a claim with tesco bank insurance. I always tick that I want a courtesy car which I did this time. When I came to ask about my courtesy car I was told that although I have it I cannot have one as the car was involved in a fire! To say I am disappointed is an understatement as I understood that when you have that on your policy it covers you for any situation. Reviewed on: 23rd January 2022

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