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Tesco Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.63 (511 reviews)

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2.38

Based on 511 reviews, last reviewed 24th Feb 2025

83% decrease in 5 star reviews

in the past 90 days

13% decrease in 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

Avoid Tesco Car Insurance Terrible Experience! Avoid Tesco Car Insurance – Terrible Experience! We had our car stolen in September 2025 and went through one of the most frustrating and stressful e... Read more Reviewed on: 21st February 2025

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About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

Tesco Bank Car Insurance reviews (511)

Review of the Tesco Bank, Car Insurance:

AVOID AT ALL COSTS!

AVOID AT ALL COSTS!!! Wouldn’t waste your time or money I was paying £220 a month for insurance on my Range Rover evoque that was stolen without keys I reported this to Tesco 3 weeks ago now and still haven’t been offered a settlement figure even though the vehicle was found I’ve had phone calls from copart asking if I have the key to the vehicle the same key Tesco have already made me post back to them! No settlement figure yet my cars already in a salvage auction! Leaving me to feel as though Tesco have currently stolen my car and all the money I paid for it! I also payed extra on top of this for a like for like curtesy car at the point of reporting the claim I wasn’t even offered a curtesy car the next day I had to ring Tesco again only to find out they’d not put all the details through so I still couldn’t have a curtesy car I had to argue with Tesco and there curtesy car company for 2 days to have a curtesy car brought out twice they promised me it would be there on that same day and wasn’t and even when I finally managed to get one brought out they told me they was unable to honour the like for like I paid extra for TESCO USE A FRAUD INVESTIGATION TEAM CALLED ROBERTSON & CO THIS COMPANIES ONLINE REVIEWS SPEAK FOR THEMSELVES CHECK THE COMPANY ROBERTSON & CO OUT FOR YOURSELF FIRST! Tesco have claimed they can’t do anymore for me until the Robertson and co report comes though this company in question have strung me along for 3 weeks claiming every single day my report will be reviewed regularly being rude to me down the phone or putting the phone down! MY VEHICLE WAS BOUGHT IN CASH AS MANY ARE IVE ALREADY PROVIDED THEM A WRITTEN INVOICE THE SELLER GAVE ME! This money came from me and my partner selling my Audi A1 and his Ford focus WE NEEDED A BIGGER CAR DUE TO BEING A FEW WEEKS OFF HAVING A NEW BABY this company in question are demanding I provide them bank statements for these cash/Facebook marketplace sales clearly this is not possible when they were private cash sales THIS COMPANY ARE MAKING US FEEL AS IF THERE MAIN PURPOSE IS TO PREVENT ANY PAY OUT FOR THE THEFT OF OUR VEHICLE TESCO HAD ALREADY TRIED TO FORCE ME TO TAKE THE VEHICLE BACK THE SAME WEEK IT WAS STOLEN! SO IS THIS JUST ANOTHER WAY FOR THEM TO AVOID PAYING YOU OUT! Me and my partner both have severe mental health issues and these have massively deteriorated since this incident and claim we also have two children one of them being severely autistic my poor daughter was petrified of having that car back after knowing someone had stolen it she felt unsafe and in danger she also needs structure with her being autistic the lack of curtesy car prevented her from being able to attend school our baby was also due jabs at the doctors Tesco did not care one bit about this WE HAVE NOW BEEN FORCED AND LEFT WITH NO OTHER OPTION BUT TO ASK TO CANCEL THE CLAIM AND HAVE OUR VEHICLE BACK BECAUSE BOTH COMPANIES HAVE NO INTEREST IN DEALING WITH US APPROPRIATELY OR OFFERING US A SETTLEMENT THE AMOUNT OF PAIN WORRY AND STRESS THESE COMPANIES HAVE CAUSED ARE GENUINELY NOT WORTH IT PLEASE AVOID SAVE YOURSELF ANY HASSLE Reviewed on: 19th December 2024

Shit

I’ve literally been on this two months and they have fucked me over more than I can count. I get a letter in the post saying one thing and they do something else. They limit your miles for driving at peak hours. I WORK?????? honestly awful Reviewed on: 24th December 2019

Worst

Worst insurance company ever. Stay a way from them Reviewed on: 17th December 2019

Best Insurance broker

Got the cheapest last year and hoping to get one this year Reviewed on: 17th December 2019

When making a claim. There rubbish

Tesco is trying to do me over!!! The story is i had just come off broad street onto cross lane. Now there was a guy in a car in a parking postion on my left edging forward a silver car on my right. Now the guy on my left decides to pull out and do a Uturn. The car obviously is edging forward to wait for silver car to go past the ln i come driveing at 20-25 miles per hour down the road. I swerved to avoid him but was to late... yet they put me at fault now the cctv i got for them says it doesnt go in my favour as it looks like he is on the main road which he wasnt now i know the truth. So if the cctv doesnt show that it definatley cant show im lieing. Possible one of the most terrible things to hapoen to me and tesco just speak to me like rubbish it isnt fair. Stay clear as i believe that tesco are treating me like this as the other driver is too. So they dont care about me Reviewed on: 11th December 2019

getting too expensive

Way too expensive compared to last year and increasing every year. Reviewed on: 22nd November 2019

Newer car, lower CC but a lot more money

Currently a policy holder and was trying to change my car insurance from one car to another that I was hoping to buy. The car was newer and engine size was lower but I was told it'd cost double my current monthly payments. Yet, checking confused.com I could get the same insurance for a lot less with the same place... Tesco. So I rang them for information and they told me over the phone this was due to under writers and to cancel my policy so I could reapply for the better price would cost 85 cancellation. Absolutely disgusting! Another company who don't look after their current customers! Reviewed on: 20th November 2019

Worst insurance company ever.

Worst insurance company ever. STAY AWAY FROM THEM!! You buy insurance for your home just in case anything happens they will not pay but they are happy to take and keep your money. Reviewed on: 13th November 2019

never use them

3 months after the crash and still waiting. they have even written to me acknowledging I have a legitimate complaint and that they regret not meeting the required standard of service, but we still rung them every day and get prevarication, delay ans inaction. if i billed them for hours wasted it would double the payout due. Never Use Them. Reviewed on: 12th November 2019

Poor service and shocking attitude

I have a personal loan with them and despite all payments being made on time, my credit report has been attacked. After speaking to them they said "there is nothing they can do". Not sure how this is allowed. Sad stuff really. Reviewed on: 3rd November 2019

Whoever you insure with, do NOT use Tesco's!

Whoever you insure with, do NOT use Tesco Car insurance. I had a small accident in my car which was the fault of another driver. I had proof from witnesses and dash cam footage of the whole incident, yet Tesco admitted liability without even reviewing the evidence. The damage was not serious at all, easily repairable yet they quoted a £6000 repair bill. I had quotes from other official damage reapir garages that came in at just over £1000. They wrote my car off so I cancelled the claim, and all my accounts with Tesco. They registered my car as a write off because I did this. Absolutely worst experience of an insurer in 25 years driving experience. Reviewed on: 31st October 2019

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