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Tesco Bank: Car Insurance reviews

2.40
Based on 509 reviews, last reviewed 29th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
30%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
53%

Latest highest rating:

5

Car stolen away from home, staff great, information... Car stolen away from home, staff great, information very good, easy process although long winded but I get that. Only three weeks before conclusion bu... Read more Reviewed on: 26th October 2024
K P 's avatar
K P

Latest lowest rating:

1

Been with these for 8 months now, but now found a ch... Been with these for 8 months now, but now found a cheaper policy elsewhere, but tesco want to charge me £222 to cancel. Apparently they go by mileage.... Read more Reviewed on: 29th January 2025
Thebandit's avatar
Thebandit

About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

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Tesco Bank Car Insurance reviews (509)

Disgraceful

1
Son had text today to say he had no insurance because of a discrepancy on premiums system my sons insurance wasnt taken even tho money was in bank..now tesco are saying its cancelled no matter whats said hes now 2 months into passing his test and having first car insurance and working damn hard to get deposit...hes back to where he started...i think its absolutley appaling...hope nobody else goes through this crap. Reviewed on: 11th August 2016

Poor Customer Service and incompetance (black box)

1
19 year old male, first car and insurance. 8 months into policy he decides he is changing his car - a very simple process to just change the details and pay the difference. Wrong! We were told that he needed to pay off the remainder of this year insurance and then change it to the new car at the rate of 900/month. Checked on a compare site, the cheapest for his new car was 1300 and Tesco were around 2400 - not around 10k for a car which is worth less than 1000. After another call to cancel and pay the remainder of the yearly insurance, I was told that he could have the insurance for the remainder of his policy (approx. 4 months) at 20 a month more than he was currently paying. I am sorry but this is just wrong as the first person would not admit that there was something wrong with her info and was adamant that is what his car would cost. Her words "you need to call us before you buy a car and seek permission to change your policy". Reviewed on: 7th August 2016

Good if nothing changes

3
We were charged a fortune to change details on our policy, ridiculous! Reviewed on: 7th August 2016

cheap and cheerful

4
great for young drivers, high excess but cheap and cheerful Reviewed on: 2nd August 2016

scammers

1
I have been with Tesco for 5 years, I have 6 years no claims and pay £36 a month, Tesco renewed policy put it up to £55 per month !! I have made no claims and no changes to policy and gained an extra years no claims yet they put it up this much, rang them they said theres nothing they can do sometimes insurance goes up in price, I live in a rural village with low crime rate, Tesco are greedy and try to manipulate customers to pay more, they should be good to their customers not rip them off, stay well clear I wish I had. Reviewed on: 1st August 2016

Great Claims Process, Great Telephone Support, Clear Paperwork

5
Year 1: My First Car & First Insurance Policy, Black Box, 18 Male (now 21). Reason: Mum had a policy with them, dealt with her claim smoothly, she now doesn't drive however she highly rated them. Changes to Policy: During this period i changed car, they re-quoted, and added the difference to my monthly payments, new paperwork emailed through as i drove away from dealership. Claim: Shortly after getting my new policy, someone decided to stop in front of me (i hit their bum, sorry!) - Damage to my car was non-existent but theirs was fairly damaged. Tesco handled the whole claim, a few scary emails because i missed one of their calls but i called them straight back and all was OK. Year 2 - Renewal Despite Claim, my renewal cost was less than previous year, and less than anything on Compare the Market. A1 purchased. - No Claims in Yr2. Year 3 - Not Renewed While i would have loved to renew with them, the renewal was 50% more than Yr2, so I've now renewed with GeneralAccident who offered better deal & no black box run by Aviva, so far very good online system however i would not like to review until yr 2. Closing Notes: A1 Service, Good Pricing, Clear Visibility, Good Telephone Support, No Long Waits, Black Box not strict - very relaxed in fact. Would consider again. Reviewed on: 21st July 2016

Car Insurance Reviewer

4
Tesco are okay and I've had no issues. Reviewed on: 17th July 2016

Car Insurance Reviewer

4
When looking up quotes they were definitely the cheapest for first time drivers! Reviewed on: 14th July 2016

Car Insurance Reviewer

5
We've only had to contact Tesco about our car insurance when renewing, change of details or when our windscreen needed replacing. They were fantastic, quick and effective. Reviewed on: 14th July 2016

Car Insurance Reviewer

4
Renewals are not very competitive. You need to check pricing online and not go direct to Tesco. Reviewed on: 14th July 2016

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