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Tesco Bank: Car insurance reviews

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2.48
Based on 524 reviews, last reviewed 5th Sep 2025
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
31%
See only 4 star reviews
11%
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4%
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2%
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52%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025
Liv W 's avatar
Liv W

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025
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MegaUpset
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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (524)

Great Claims Process, Great Telephone Support, Clear Paperwork

5
Year 1: My First Car & First Insurance Policy, Black Box, 18 Male (now 21). Reason: Mum had a policy with them, dealt with her claim smoothly, she now doesn't drive however she highly rated them. Changes to Policy: During this period i changed car, they re-quoted, and added the difference to my monthly payments, new paperwork emailed through as i drove away from dealership. Claim: Shortly after getting my new policy, someone decided to stop in front of me (i hit their bum, sorry!) - Damage to my car was non-existent but theirs was fairly damaged. Tesco handled the whole claim, a few scary emails because i missed one of their calls but i called them straight back and all was OK. Year 2 - Renewal Despite Claim, my renewal cost was less than previous year, and less than anything on Compare the Market. A1 purchased. - No Claims in Yr2. Year 3 - Not Renewed While i would have loved to renew with them, the renewal was 50% more than Yr2, so I've now renewed with GeneralAccident who offered better deal & no black box run by Aviva, so far very good online system however i would not like to review until yr 2. Closing Notes: A1 Service, Good Pricing, Clear Visibility, Good Telephone Support, No Long Waits, Black Box not strict - very relaxed in fact. Would consider again. Reviewed on: 21st July 2016
TechMen IT Services's avatar
TechMen IT Services

Car Insurance Reviewer

4
Tesco are okay and I've had no issues. Reviewed on: 17th July 2016
Kathy Cakebread's avatar
Kathy Cakebread

Car Insurance Reviewer

4
When looking up quotes they were definitely the cheapest for first time drivers! Reviewed on: 14th July 2016
Jodie Holyoake's avatar
Jodie Holyoake

Car Insurance Reviewer

5
We've only had to contact Tesco about our car insurance when renewing, change of details or when our windscreen needed replacing. They were fantastic, quick and effective. Reviewed on: 14th July 2016
Danielle Spencer's avatar
Danielle Spencer

Car Insurance Reviewer

4
Renewals are not very competitive. You need to check pricing online and not go direct to Tesco. Reviewed on: 14th July 2016
Caroline Willoughby's avatar
Caroline Willoughby

OK but not spectacular

4
OK but not many frills. High XS on the claims if you have one. Service OK. Reviewed on: 25th June 2016
Peter Saville's avatar
Peter Saville

Shocking

1
When i joined they said i could chnge my car on their sqme policy no probeme. That changed as soon as i payed and wanted a new car and said i will be charged for leaving. Worst car insurance ive had yet. Reviewed on: 10th June 2016
Jack's avatar
Jack

great service

4
always has the best price for me and if you give them a call they will try and get the price down for you, never had any problems and a plus is that i get tesco clubcard points Reviewed on: 29th May 2016
Kayley Hill's avatar
Kayley Hill

Tesco Box Insurance

4
A very good company to deal with, great customer service, very little hanging on the phone, great prices, and they call you when they say they will. Overall a great service each and every time I have contacted them Reviewed on: 14th May 2016
michael clyma's avatar
michael clyma

Fantastic car insurance provider

5
Overall very happy with my car insurance from Tesco Bank. Nothing bad to state at all even changing details in my policy was no problem and no fee to do so either! Reviewed on: 25th April 2016
Sarah-Louise Thompson's avatar
Sarah-Louise Thompson

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