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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.46 (531 reviews)

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2.46

Based on 531 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car Insurance was the best for me. When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms on line and the cover wa... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Car was in accident Tesco took car away repaired cru... Car was in accident Tesco took car away repaired crumple zone they said its not part of the car structure. I asked for full report and costs they sent... Read more Reviewed on: 15th April 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (531)

Customer Service Exceptional

I renewed my car insurance this year with Tesco Bank for the second year running, not only were they the cheapest on the comparison sites, the gentleman i spoke to was so helpful and polite. He did his upmost to get the quote as cheap as possible for me and was really friendly and made it a really positive experience. So much so i recommended them to my husband for his own car and he renewed with them also via telephone and spoke to another customer service rep who again was faultless, friendly, helpful and polite. Reviewed on: 25th September 2016

Great company.

I've had a great experience over the last 2 years with Tesco Bank Car insurance, their prices are competitive and are easy to contact if any problems arise. Reviewed on: 24th September 2016

Pretty Good

What you expect for no frills - didn't receive my renewal letter but possibly not their fault Reviewed on: 12th September 2016

cheap and cheerful

didn't have to claim on the policy but they are not bothered about customer retention as they upped my renewal by 200 more than the competitors Reviewed on: 10th September 2016

Only out for the money not for the customer

I have got fully comprehensive car insurance with Tesco's I had an accident and I've got witnesses but Tesco's will not provide me with a courtesy car and told me I have to wait 48 days for the third-party to respond to the witness statements before I would get a courtesy car absolutely disgusting and customer services are very rude and really don't care about you Reviewed on: 9th September 2016

A return to the fat cat old days????

9 months into my car policy and thought about buying a much smaller cheaper car to run (Fiat Panda) than my current car (Vauxhall Omega). My premium was going to jump £154 for the remaining quarter despite the Panda being in group 3 and the Omega in group 22. I won't bother to try to understand Reviewed on: 9th September 2016

Car Insurance

By far the cheapest with great add-ons and easy to swap over. Reviewed on: 6th September 2016

Unexpectedly charging

I cancelled my insurance long time ago and they are still charging me plus ruining my credit history. And customer service is absolutely terrible they should go back to drawing board and start it from beginning. Before u do insurance with tesco company please do think once again ! They r very stressful Reviewed on: 5th September 2016

Awful service. AVOID

Young driver(20). Changed vehicle on policy and was told I had 14 days to have telematics refitted to new car which was fine. They text me appointments that they had for an engineer to be available in my area to fit my box (17th Aug). The text instructed me to text 'YES' if convenient or ignore if not and they will be in touch, to which I replied with 'YES'. To no avail, thought there must have been some kind of mixup & then received a text the following day of the same nature but with a new date (22 Aug). This was not convinient so I ignored as advised to & ' we will be in touch shortly' . YES TO CANCEL MY POLICY!! email to confirm cancellation, when I rang and brought the issue to their attention they said it was my fault for failing to contact them & also told me they had sent various correspondence which I had not received, absolutely no way of reversing the cancellation. When asked why they hadn't showed on the first appointment I was told nothing I can say is going to change matters. Now finding it extremely difficult to find a new insurer due to having to declare cancellation ! Nightmare , advise all young & experienced drivers to steer clear & not be drawn in by the affordable prices as you clearly are getting what you pay for! Horrendous service & rude abrupt customer service team! Jordan. Reviewed on: 3rd September 2016

Unexpectedly charging

Even tho I cancel my insurance I got a cancellation certificate also but these tesco bank bastaards are still charging me. And ruining my credit history! Reviewed on: 3rd September 2016

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Tesco Bank: Car insurance reviews

100% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Tesco Bank: Car insurance now

Tesco Bank Car insurance reviews (531)

Customer Service Exceptional

Great company.

Pretty Good

cheap and cheerful

Only out for the money not for the customer

A return to the fat cat old days????

Car Insurance

Unexpectedly charging

Awful service. AVOID

Unexpectedly charging

Do you have a different Tesco Bank product?

Want to see more from Tesco Bank?

Current Account

Life Insurance

Clubcard credit cards

Join Smart Money People

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