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Review of the Tesco Bank, Car insurance:

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Great Claims Process, Great Telephone Support, Clear Paperwork

Year 1: My First Car & First Insurance Policy, Black Box, 18 Male (now 21). Reason: Mum had a policy with them, dealt with her claim smoothly, she now doesn't drive however she highly rated them. Changes to Policy: During this period i changed car, they re-quoted, and added the difference to my monthly payments, new paperwork emailed through as i drove away from dealership. Claim: Shortly after getting my new policy, someone decided to stop in front of me (i hit their bum, sorry!) - Damage to my car was non-existent but theirs was fairly damaged. Tesco handled the whole claim, a few scary emails because i missed one of their calls but i called them straight back and all was OK. Year 2 - Renewal Despite Claim, my renewal cost was less than previous year, and less than anything on Compare the Market. A1 purchased. - No Claims in Yr2. Year 3 - Not Renewed While i would have loved to renew with them, the renewal was 50% more than Yr2, so I've now renewed with GeneralAccident who offered better deal & no black box run by Aviva, so far very good online system however i would not like to review until yr 2. Closing Notes: A1 Service, Good Pricing, Clear Visibility, Good Telephone Support, No Long Waits, Black Box not strict - very relaxed in fact. Would consider again. Reviewed on: 21st July 2016

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