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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.62 (515 reviews)

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2.37

Based on 515 reviews, last reviewed 10th Apr 2025

100% increase in 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

30%

10%

54%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

I was grossly overcharged when I changed my vehicle... I was grossly overcharged when I changed my vehicle four months into the 12 month contract. the amount I had to pay was even more than if I had taken ... Read more Reviewed on: 10th April 2025

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (515)

The Worst Third Party Cover Policy in the world!!!

Liability to 3rd party. Check it out they do not cover you for driving a uninsured car along with some other geographical restrictions. This is typically worded so the average Jo would not realise. Now my wife's car insurance lapsed during the time my father passed since then a car bumped into me while driving her car. Tesco said we are not liable please check our policy booklet. Now since then my wife is now with Sheila's Wheels and if you are over 25years old they cover you as long as the car is MOT'ed and Taxed. Stay away from Tesco. Reviewed on: 28th September 2016

Rip off! Avoid like the plague

Disgusted with Tesco Car Insurance. I move to a nicer area, have a driveway now instead of parking on street, few years no claims behind me... somehow this bumps my monthly payments up to 150% of what they were. So I complain, they invite me to cancel the policy and they'll waive the fee. I get a quote for half the price with better cover from Hastings. Go to cancel with Tesco and they say "That'll be £100+ please" - Hang on, what was that about the waived cancellation fee?! Well, it's obviously a not-a-cancellation-fee-but-is-a-fee-for-cancelling-which-is-totally-different. Terrible service and I certainly won't be considering them for any insurance in future. Reviewed on: 27th September 2016

It's Cheap but not the best

I got a quote for my car a through comparison site and TB turned out to be cheapest. I called them and bought it and later I realised that info in documents they sent is not correct (mismatch between what I originally filled in comparison site application and documents that TB has sent). I called them to correct it and to my shock they said my premium has gone up and I ended up paying that difference. What's the point of offering cheap premiums first and charging customers later. they should make sure their systems are in sync with comparison sites. Reviewed on: 27th September 2016

Cheapest insurance I could find

When looking for insurance for my car Tesco was very helpful and cheap considering I was 17 Reviewed on: 27th September 2016

Customer Service Exceptional

I renewed my car insurance this year with Tesco Bank for the second year running, not only were they the cheapest on the comparison sites, the gentleman i spoke to was so helpful and polite. He did his upmost to get the quote as cheap as possible for me and was really friendly and made it a really positive experience. So much so i recommended them to my husband for his own car and he renewed with them also via telephone and spoke to another customer service rep who again was faultless, friendly, helpful and polite. Reviewed on: 25th September 2016

Great company.

I've had a great experience over the last 2 years with Tesco Bank Car insurance, their prices are competitive and are easy to contact if any problems arise. Reviewed on: 24th September 2016

Pretty Good

What you expect for no frills - didn't receive my renewal letter but possibly not their fault Reviewed on: 12th September 2016

cheap and cheerful

didn't have to claim on the policy but they are not bothered about customer retention as they upped my renewal by 200 more than the competitors Reviewed on: 10th September 2016

Only out for the money not for the customer

I have got fully comprehensive car insurance with Tesco's I had an accident and I've got witnesses but Tesco's will not provide me with a courtesy car and told me I have to wait 48 days for the third-party to respond to the witness statements before I would get a courtesy car absolutely disgusting and customer services are very rude and really don't care about you Reviewed on: 9th September 2016

A return to the fat cat old days????

9 months into my car policy and thought about buying a much smaller cheaper car to run (Fiat Panda) than my current car (Vauxhall Omega). My premium was going to jump £154 for the remaining quarter despite the Panda being in group 3 and the Omega in group 22. I won't bother to try to understand Reviewed on: 9th September 2016

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