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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.62 (516 reviews)

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2.37

Based on 516 reviews, last reviewed 19th May 2025

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

30%

10%

54%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025

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Review Tesco Bank: Car insurance now

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Tesco Bank Car insurance reviews (516)

For the good of your health find another bank

This evening I received a text from Tesco bank, I quote "A/C Ending XXX . This is a message from Tesco Bank Fraud Department. It's important we speak with you regarding your account. Please call us on 0345 366 1281" I have to admit that this scarred the living skite out of me so I randf the number given immediately. After 16 minutes of hearing that Tesco was receiving an un precedented number of call ( strange as I always receive that message) the phone was cut off. I then telephoned them again and after 10 odd minutes the phone was answered. I was then told that the Tesco fraud department was conducting a number of routine checks to protect customers and they require me to confirm that it was me that withdrew £50 in cash on 2nd November. I asked why the text message I received did not say that this was a routine security check, as opposed to suggesting that my account had been subject to a fraudulent attack? I was told that the message was just a in a standard form that is sent to everyone. I despair with these idiots, I am closing the account. I will warm you they never answer the telephone in a reasonable amount of time, its usually 15 mins plus, plus a second or third call to get any service. Do yourself a favour and find another bank, but don't choose Barclays. Reviewed on: 5th November 2016

Disgusting and cheap car insurance

Took out a policy for £1700 with tesco bank car insurance and there was a mistake made by the tesco employees as they set it up through the phone so when I noticed the mistake and phoned them without listening to what had happened they voided my policy and refused to pay any of my premium back and refused to cover me from day 1 when on the phone they told me that they voided the cover from the date of the phone , I request of all you to please read reviews and not go with the policy really heartbreaking losing £1700 within the first 10 days of your insurance ... Reviewed on: 3rd November 2016

Awful company

Tried to cancel the policy because of really bad customer service and they made it very difficult to leave. Avoid them like the plague. Reviewed on: 2nd November 2016

Avoid like the plague

They do not know what customer service means. Reviewed on: 2nd November 2016

The WORST company EVER

By far the worst car insurance company I have had to deal with. Customer service is non-existent. The staff are rude and unhelpful. They went ahead and paid out to the third party without consulting me or obtaining any evidence from me. When I tried to cancel the renewal they made it very difficult for me to leave them. I cancelled in total FOUR TIMES. Reviewed on: 2nd November 2016

Great value and service

Excellent value, easy to talk to and to understand. Clubcard points an added bonus! Reviewed on: 30th October 2016

Car Insurance

Great price, very flexible on payments and good customer service. Reviewed on: 25th October 2016

Terrible: ended up with IN10

Very disappointed. Tried emailing in no claims bonus.. Tescos had no email address that worked had to send no claims by post (Twice) which apparently they eventually received a day late so cancelled my insurance and did not inform me. They did however manage to take my payment. No surprise there! Long story short ended up with a IN10 after driving for 2 weeks unknowingly uninsured. Always been a honest working person last thing I expected was to be pulled in the back of a police car with my little boy.... Be careful!! Lesson learnt here!! Reviewed on: 15th October 2016

rip off

Just changed cars, told Tesco wanted stupid amount of money to carry the insurance on, so asked to cancel and its just cost me £70 to cancel, daylight robbery Reviewed on: 13th October 2016

Monet grabbers

Got my renewal notice and at the time i was getting rid of the car, i explained that i no longer had the car so did not want to renew. Got charged £40 cancellation fee for stopping the insurance 10 days before end date. Will not use Tesco insurance again for car, house are pet insurance Reviewed on: 9th October 2016

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