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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.62 (515 reviews)

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2.37

Based on 515 reviews, last reviewed 10th Apr 2025

100% increase in 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

30%

10%

54%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

I was grossly overcharged when I changed my vehicle... I was grossly overcharged when I changed my vehicle four months into the 12 month contract. the amount I had to pay was even more than if I had taken ... Read more Reviewed on: 10th April 2025

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (515)

Disgusting and cheap car insurance

Took out a policy for £1700 with tesco bank car insurance and there was a mistake made by the tesco employees as they set it up through the phone so when I noticed the mistake and phoned them without listening to what had happened they voided my policy and refused to pay any of my premium back and refused to cover me from day 1 when on the phone they told me that they voided the cover from the date of the phone , I request of all you to please read reviews and not go with the policy really heartbreaking losing £1700 within the first 10 days of your insurance ... Reviewed on: 3rd November 2016

Awful company

Tried to cancel the policy because of really bad customer service and they made it very difficult to leave. Avoid them like the plague. Reviewed on: 2nd November 2016

Avoid like the plague

They do not know what customer service means. Reviewed on: 2nd November 2016

The WORST company EVER

By far the worst car insurance company I have had to deal with. Customer service is non-existent. The staff are rude and unhelpful. They went ahead and paid out to the third party without consulting me or obtaining any evidence from me. When I tried to cancel the renewal they made it very difficult for me to leave them. I cancelled in total FOUR TIMES. Reviewed on: 2nd November 2016

Great value and service

Excellent value, easy to talk to and to understand. Clubcard points an added bonus! Reviewed on: 30th October 2016

Car Insurance

Great price, very flexible on payments and good customer service. Reviewed on: 25th October 2016

Terrible: ended up with IN10

Very disappointed. Tried emailing in no claims bonus.. Tescos had no email address that worked had to send no claims by post (Twice) which apparently they eventually received a day late so cancelled my insurance and did not inform me. They did however manage to take my payment. No surprise there! Long story short ended up with a IN10 after driving for 2 weeks unknowingly uninsured. Always been a honest working person last thing I expected was to be pulled in the back of a police car with my little boy.... Be careful!! Lesson learnt here!! Reviewed on: 15th October 2016

rip off

Just changed cars, told Tesco wanted stupid amount of money to carry the insurance on, so asked to cancel and its just cost me £70 to cancel, daylight robbery Reviewed on: 13th October 2016

Monet grabbers

Got my renewal notice and at the time i was getting rid of the car, i explained that i no longer had the car so did not want to renew. Got charged £40 cancellation fee for stopping the insurance 10 days before end date. Will not use Tesco insurance again for car, house are pet insurance Reviewed on: 9th October 2016

Stupit and idiot customer service

Got two months difference in license passing date by mistake and intead of solving it the man on on fone which is the biggest idiot i in the world cancelled and bloced only cz i have asked him to send me everything in writing horrivlble accent and a big idot Reviewed on: 7th October 2016

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