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Tesco Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.63 (510 reviews)

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2.36

Based on 510 reviews, last reviewed 21st Feb 2025

100% decrease in 5 star reviews

in the past 90 days

30% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car stolen away from home, staff great, information... Car stolen away from home, staff great, information very good, easy process although long winded but I get that. Only three weeks before conclusion bu... Read more Reviewed on: 26th October 2024

Latest lowest rating:

1

Avoid Tesco Car Insurance Terrible Experience! Avoid Tesco Car Insurance – Terrible Experience! We had our car stolen in September 2025 and went through one of the most frustrating and stressful e... Read more Reviewed on: 21st February 2025

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About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

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Tesco Bank Car Insurance reviews (510)

Can not every get through

My daughter got a little to close to another vehicle and scratch the other car.she has tried reporting it four times now and been on hold for 45mins plus and still hasn't managed to speak to anyone!! Then we get a text say that we have failed to report the accident and will be liable for the cost of the claim if we don't call them!!! Abousetly outraged you only see how good or bad the company is when you need them!. Still on hold wouldn't ever use this company again. Reviewed on: 17th November 2016

fantastic!

Highly recommend these guys! been with them 3 years for my car insurance and never a problem, renewal comes as planned every year and if i can find a cheaper quote they always do their best to beat it (and have managed) customer service is fantastic, helpful, quick and friendly Reviewed on: 14th November 2016

Awful

Money grabbing basterds, cancelled my insurance due to have to pay a fortune to change my address Reviewed on: 11th November 2016

Wish I'd read the reviews first

Shocking customer service and complete incompetence. Took out a £1000 policy last week and told that the documents would be available on a portal link. The link had absolutely nothing there so I tried livechat (either offline or too busy) and then rang up three times trying to get it sorted, each call lasting about 20 minutes. Eventually, I was told their IT department would deal with the problem. I tried logging in today and my email address is no longer recognised! So after spending all that money I'm left with no contactable email, no access to their portal, no documents and absolutely no help. Reviewed on: 7th November 2016

For the good of your health find another bank

This evening I received a text from Tesco bank, I quote "A/C Ending XXX . This is a message from Tesco Bank Fraud Department. It's important we speak with you regarding your account. Please call us on 0345 366 1281" I have to admit that this scarred the living skite out of me so I randf the number given immediately. After 16 minutes of hearing that Tesco was receiving an un precedented number of call ( strange as I always receive that message) the phone was cut off. I then telephoned them again and after 10 odd minutes the phone was answered. I was then told that the Tesco fraud department was conducting a number of routine checks to protect customers and they require me to confirm that it was me that withdrew £50 in cash on 2nd November. I asked why the text message I received did not say that this was a routine security check, as opposed to suggesting that my account had been subject to a fraudulent attack? I was told that the message was just a in a standard form that is sent to everyone. I despair with these idiots, I am closing the account. I will warm you they never answer the telephone in a reasonable amount of time, its usually 15 mins plus, plus a second or third call to get any service. Do yourself a favour and find another bank, but don't choose Barclays. Reviewed on: 5th November 2016

Disgusting and cheap car insurance

Took out a policy for £1700 with tesco bank car insurance and there was a mistake made by the tesco employees as they set it up through the phone so when I noticed the mistake and phoned them without listening to what had happened they voided my policy and refused to pay any of my premium back and refused to cover me from day 1 when on the phone they told me that they voided the cover from the date of the phone , I request of all you to please read reviews and not go with the policy really heartbreaking losing £1700 within the first 10 days of your insurance ... Reviewed on: 3rd November 2016

Awful company

Tried to cancel the policy because of really bad customer service and they made it very difficult to leave. Avoid them like the plague. Reviewed on: 2nd November 2016

Avoid like the plague

They do not know what customer service means. Reviewed on: 2nd November 2016

The WORST company EVER

By far the worst car insurance company I have had to deal with. Customer service is non-existent. The staff are rude and unhelpful. They went ahead and paid out to the third party without consulting me or obtaining any evidence from me. When I tried to cancel the renewal they made it very difficult for me to leave them. I cancelled in total FOUR TIMES. Reviewed on: 2nd November 2016

Great value and service

Excellent value, easy to talk to and to understand. Clubcard points an added bonus! Reviewed on: 30th October 2016

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