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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.62 (516 reviews)

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2.42

Based on 516 reviews, last reviewed 19th May 2025

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

30%

10%

54%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (516)

useless

After cancelling my car insurance and not informing me I was running around in my car not knowing that it had been cancelled due fact that they had not done a credit check even though I had been insured by them for the previous two weeks . Reviewed on: 16th March 2017

Disgustingly over priced

Dusgusting over priced. 14 year licence no claims want £2000 on renewal. Rude staff. Poor service will not renew or use again Reviewed on: 16th March 2017

Awful service

Had to book 4 separate black box fittings - the engineers turned up at the wrong time, then the wrong house (having lied about calling my mobile and home phone, which never happened), then I received a call saying my recent appointment was moved to the AM but they arrived in the PM when I wasn't around. Awful service, very disappointed and highly unreliable Reviewed on: 4th March 2017

It's OK

Tesco is OK. Not had to claim on my car insurance or contact them yet so I'm holding my judgment Reviewed on: 1st March 2017

Always the cheapest

They've been the cheapest for insurance for me int he last couple of years but I've never had to claim thankfully Reviewed on: 28th February 2017

Great value

I would recommend them for value they came out top and included a free courtesy car Reviewed on: 28th February 2017

No charge

Tesco Bank are great I was a few days late with a payment and I did not get a charge. Most insurances would charge between £10 - £20 Reviewed on: 27th February 2017

Never had any issues

Tesco have been good to us, only ever had to call them about adding people on to the insurance, renewal, update of details and to fix a cracked windscreen. Never had any issues. Thumbs up from us! Reviewed on: 27th February 2017

Infuriating

Have to disagree with tesco I'm afraid. Had a bump 6 years ago. They provided me with a lawyer who can't speak English and is deaf. Seriously. I have to use a translator it's quite infuriating. Deaf I don't mind but would be great if she could understand the English language. Reviewed on: 27th February 2017

Not had to claim yet

used Tesco after finding they had the best price via a comparison site and as cashback website was giving £60 at the time so it really saved me some money! They seem fine but I have never had to make a claim thank goodness. They have always been really helpful though as I had to change my insurance to a new car at it was easy :) Reviewed on: 27th February 2017

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