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Tesco Bank: Home Insurance reviews

Name: Home Insurance
Rating: 2.79 (112 reviews)

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2.49

Based on 112 reviews, last reviewed 12th Feb 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

32%

14%

49%

Latest highest rating:

5

Relief at the excellent service received from Tesco. My hearing is very impaired which causes confusion as I am elderly. However Faz who dealt with me with my next year's insurance was brilliant. He wa... Read more Reviewed on: 19th December 2024

Latest lowest rating:

1

They refused to claim for water from my shoer They refused to claim for water from my shoer Reviewed on: 12th February 2025

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About this product

As a homeowner, your biggest asset is likely to be your home. Therefore, finding a robust home insurance policy is vital and you want to be confident that your provider is reputable. At Smart Money People, we want to make this process easier for you. We collect Tesco Bank home insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers separate buildings and contents policies or a combination of the two. Choose from a variety of optional extras to add additional security to your policy. Clubcard members can secure a discount on both the policy price and renewal price.

If you’re looking for a new provider, check out our Tesco Bank home insurance reviews. Find out what policyholders have to say about their experience with Tesco Bank. Learn more about the discounts available for Clubcard holders and whether these savings are worthwhile. Our reviews can help you decide if Tesco Bank is the right provider for you.

Have you had a home insurance policy with Tesco Bank? Share your experience with others by leaving a Tesco Bank home insurance review on Smart Money People. Was the sign-up process simple, or did it perhaps take longer than you expected? Remember to include whether you opted for buildings or contents insurance or a combination. Are you a Clubcard member, and if so, were you satisfied with the discount you received? Did you need to make a claim on your policy, and if so, how well was it handled? Would you recommend Tesco Bank to a family member or friend?

Whether good or bad, write a Tesco Bank home insurance review today. Together, we can help people like you make better decisions.

Tesco Bank Home Insurance reviews (112)

Review of the Tesco Bank, Home Insurance:

Good renewal price

As it's my first renewal for home insurance I thought I might have to play the renewal price game, but Tesco gave me a fair renewal price in line with any other company, and the renewal was painless. I've knocked a point off as last year's payment credit card had expired, and I have to call to update to a new one as opposed to just entering online which is mildly annoying. Reviewed on: 27th June 2017

So far, so good. But if I claim????

Been reasonable value for house insurance, but you never know how good a company is until you need to claim.... And so far, I haven't. Reviewed on: 23rd August 2023

Good value

I’ve been insured with Tesco for home and building cover the renewal price this year was cheaper by over £50 Reviewed on: 22nd August 2023

Simple for me

Easy to sign up. Provided the cover I needed. Competitive pricing. Good options for specific cover. Reviewed on: 22nd August 2023

Best price

For car and home insurance I always compare each year, as the differences can be enormous! This year both of the previous came out at Tesco so I’m quite happy. Reviewed on: 20th July 2023

Best value saving me over £600

House and contents insurance renewal quote came in at over £1200 and I saved more than £600 for better cover with Tesco. Relaxing now for another year. Reviewed on: 14th July 2023

Didn't Answer The Phone

I waited about half-an-hour to get through to renew my home insurance. They didn't answer, so I went with Privilege instead. I am going to move my business and car insurance too. Not impressed. Poor show Tesco, you have just lost a very loyal customer. Reviewed on: 26th June 2023

Efficient, Friendly and Courteous Service

We had a water leak situated behind a tiled wall from inside a shower cubicle within our upstairs bathroom. It appears that the water leak may have been active for a long time but only became apparent when the kitchen ceiling, adjacent bedroom wall, floor, ground floor WC and linen cupboard (all contiguous to the shower unit wall) became wet. Having called an available plumber he determined the likely source of the leak (which would require further investigation) and isolated the shower water feed.. On telephoning Tesco Home Insurance Claims (we have not made claims before), we were reassured by the response by the customer handler and that we had carried out the right course of action. She immediately gave us a claim reference and authority for the plumber to carry out further tracing work to identify the leak. After several days the plumber was available to return and identify the leak, which required extensive work (cutting through kitchen ceiling, removing all tiles from the shower and lifting carpets and floorboards. Tesco Home Insurance immediately reimbursed us for the payment of this investigation work, and designated Claims Consortium Group to provide an assessor to visit to determine the validity of the claim and likely cost of repair work. The friendly and knowledgeable assessor attended within a week not only validating the claim but giving us an expert advice on what remediation work would be required. Although Claims Consortium Group could carry out the work within the costs estimate, my wife's health issues meant that it was preferable for us that we had our local tradesmen to do the work required. The remedial repair company and Tesco Home Insurance agreed to this course of action and authorised a modified claim quote payment, which we believe under the circumstances was fair and acceptable. Tesco Home Insurance and the Claims Consortium Group provided excellent advice, efficient processes and procedures throughout this worrying event of circumstances and we would highly recommend their services. Reviewed on: 12th June 2023

Friendly, efficient and honourable

Tesco handled my claim with great ease, they addressed all of my questions right from the start and set out a timeline that they not only stuck to but also made it easy for me to feel confident I was being looked after. Reviewed on: 1st June 2023

Storm damagr

Been in the building industry for 40 plus years, so called surveyor turned up to view roof, and didn’t have a clue how to survey damage, couldn’t wait to inform me that damage was caused by storms. People stay clear from Tesco Insurance. Reviewed on: 11th May 2023

Bogus insurance comapny

Please don't go near them. They never pay you any claims. Not support from customer service, waste of time and money Reviewed on: 28th April 2023

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