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Tesco Bank: Home Insurance reviews

Name: Home Insurance
Rating: 2.8 (111 reviews)

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2.62

Based on 111 reviews, last reviewed 8th Feb 2025

67% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

32%

14%

49%

Latest highest rating:

5

Relief at the excellent service received from Tesco. My hearing is very impaired which causes confusion as I am elderly. However Faz who dealt with me with my next year's insurance was brilliant. He wa... Read more Reviewed on: 19th December 2024

Latest lowest rating:

1

2315383V I am extremely disappointed with the incom... 2315383V I am extremely disappointed with the incompetence of the Tesco home insurance claims team. It has now been over 72 hours since I was promise... Read more Reviewed on: 8th February 2025

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About this product

As a homeowner, your biggest asset is likely to be your home. Therefore, finding a robust home insurance policy is vital and you want to be confident that your provider is reputable. At Smart Money People, we want to make this process easier for you. We collect Tesco Bank home insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers separate buildings and contents policies or a combination of the two. Choose from a variety of optional extras to add additional security to your policy. Clubcard members can secure a discount on both the policy price and renewal price.

If you’re looking for a new provider, check out our Tesco Bank home insurance reviews. Find out what policyholders have to say about their experience with Tesco Bank. Learn more about the discounts available for Clubcard holders and whether these savings are worthwhile. Our reviews can help you decide if Tesco Bank is the right provider for you.

Have you had a home insurance policy with Tesco Bank? Share your experience with others by leaving a Tesco Bank home insurance review on Smart Money People. Was the sign-up process simple, or did it perhaps take longer than you expected? Remember to include whether you opted for buildings or contents insurance or a combination. Are you a Clubcard member, and if so, were you satisfied with the discount you received? Did you need to make a claim on your policy, and if so, how well was it handled? Would you recommend Tesco Bank to a family member or friend?

Whether good or bad, write a Tesco Bank home insurance review today. Together, we can help people like you make better decisions.

Tesco Bank Home Insurance reviews (111)

Review of the Tesco Bank, Home Insurance:

Home Insurance Reviewer

Current quote was £250 and was looking online and found tesco could do it for £180....not really contacted them during my insurance period, so just cheap quote Reviewed on: 8th July 2016

Rip off merchants

My renewal arrived yesterday. Last year home insurance was £278 this year same house, same people no claims. As it arrived the day before Good Friday I am unable to contact then for four days, I can’t wait to hear the explanation. In the meantime I’ve have six other quote’s including Direct line nothing comes anywhere near that ridiculous quote. Won’t use them again be warned Reviewed on: 8th April 2023

Avoid at all Costs

It is impossible to contact Tesco Home Insurance should you need to. They do not publish an e-mail address but insist that you phone - this simply cannot be done - After 10 minutes of listening to an inane recorded message that is of no interest to anyone - you get to listen to never ending music. They are however very good at accepting your money and sending all e-mails from a "donotreply" address to ensure that you cannot speak to them. ie "take the money and run!" Atrocious Customer Service Reviewed on: 26th March 2023

AVOID AT ALL COSTS!

When you read all the previous bad reviews there not lying! Tesco insurance is utter waste of money and time, they will do everything within there power to say wear and tear or any loop hole to not sort the issue or pay out. Shocking service. Avoid!! Reviewed on: 19th January 2023

Enquired about a leak, no claim made, yet this is not noted on my file so insurance more than doubled

We had a lead from a radiator that I phoned Tesco Insurance to find out what to do. They advised that this would not be covered by the policy, but the follow up remedial work maybe. I found out that all the work would be less than my excess, so phone to let them know I would not be claiming and paid for the work. When I got my new Tesco insurance quote in, it was over 100% more that the previous one and now the non-claim is noted on my file event though I didn't claim any money. Surely this is some sort of GDPR issue keeping data that is not needed? Anyway, didn't renew, will not renew either car insurance and will avoid. Reviewed on: 9th December 2022

Long wait

we have been on the phone for 45 minutes and still waiting for someone to answer. customer service is terrible. Certainly would not recommend this to anyone. Reviewed on: 4th November 2022

Great value and service

Great service and value with my Tesco Clubcard. Product is rich in cover and covers me for all expected with a little extra Reviewed on: 13th October 2022

still waiting

we have been on the phone for 40 minutes and still waiting for someone to answer. customer service is appalling. Certainly would not recommend this company to my enemies let alone my friends. Reviewed on: 7th September 2022

Good value insurance

Good pricing and good customer service. Reviewed on: 14th August 2022

Quick and easy process

The first time I’ve ever claimed through home insurance and I can’t believe how easy and quick the process was. Within a hour of calling and sending evidence off, the money was processed to go into my bank for a claim I made. It has never been as easy to make a claim in my experience. The lady I spoke to was very friendly and informative. I would highly reccomend Tesco home insurance. Reviewed on: 10th July 2022

Absolute joke!

I tried to make a claim and was told my insurance is void if you are having building work, basically if you want to claim you're best off lieing about the situation, I know we should read our policies but who knew you have to inform the company that work is being done so you then adjust your policy! If I had said my item was stolen without work being done they would have paid out!!! Took them 6 weeks to tell me this, makes you wonder why we pay insurance, seems there's always some way they'll get out of it!!!! Only ever claimed twice on my insurance in 28 years, we have insurance for these reasons but seems irrelevant. Reviewed on: 8th June 2022

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