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Tesco Bank: Home insurance reviews

2.56
Based on 117 reviews, last reviewed 7th Sep 2025
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
33%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
48%

Latest highest rating:

5

Really happy with year on year price Really happy with year on year price Reviewed on: 7th September 2025
Ian M's avatar
Ian M

Latest lowest rating:

1

legal scamming , beware buildings home insurance. even though2 people from tesco one of them a surveyor agreed it was storm damage and the builders that fixed it said it as ... Read more Reviewed on: 12th May 2025
richy d's avatar
richy d

About this product

Tesco Insurance give Clubcard holders a discount on their home insurance policies.

Tesco home insurance provides unlimited building cover as standard and contents cover of up to £100,000. You can manage your Tesco home insurance policy online. All home insurance policies offer optional extras for an additional cost.

Tesco home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco Bank before, you can also leave a review and share your experience.

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Tesco Bank Home insurance reviews (117)

Obscene price hike.

1
I have tesco home insurance for years have never claimed and nothing in my home has changed and today 2/5/2018 i was quoted a renewal price if £ 602.00 what was last years price £177.52 the reason they said they no longer have the underwriter who covered my policy I'm appalled at the £423.48 price increase. Reviewed on: 2nd May 2018

Home insurance claim

1
I had a leak for waste pipe in January. Moved to a hotel in feb for 7 weeks and job still not sorted. Keep getting passed back to loss adjusters to assist and they have also been a nightmare. Moved home last wed as had enough and currently living in a bathroom nightmare with a 15 yr old. No one will help, keep getting passed from pillar to post. Would I use you again? No... I pay you my premiums but yous couldn’t give a toss! My family has been living like pigs! Reviewed on: 3rd April 2018

Tesco Bank

5
Really happy with Tesco Bank as an insurance provider. Customer service has always been excellent. No issues and very happy. Reviewed on: 1st October 2017

Fuss Free value

5
I have been taking out Home and contents with Tesco now for a couple of years. I get points rewards, it very good value and a fuss free application that is clear on what and what is not covered Reviewed on: 1st October 2017

Cheap and easy

4
One of the cheapest insurance but very easy to set up and contact. Reviewed on: 1st October 2017

They got everything wrong during a house move , v poor service

2
Tesco cancelled my insurance with 3 days notice, over a weekend, because they incorrectly believed the house had been empty for 6months They had inputted a date on their computer incorrectly as It was actually only 5months and I had the paperwork to prove it. The house sale was completing in 2 weeks and I was forced to re-insure with another insurer just to cover the last 2 weeks of ownership , on a Saturday when most brokers were closed . All v stressful. I got my apology from them for their mistake in the end but only after they dug out transcripts of my telephone call. Ludicrously poor service to the extreme and such stubbornness or to accept their own error Reviewed on: 30th September 2017

excellent

5
Following a paint spillage I had to make a claim on my insurance (the first one in about 20 years). I rang up the claims dept at Tesco and was expecting 101questions and realms of paper work - I couldn't have been more wrong. The lady I spoke to was friendly and sympathetic, she dealt with everything over the phone and my claim was sorted and settled within a week :) Reviewed on: 30th September 2017

Friendly staff

5
The price of the insurance was very competitive and they have covered everything I needed Reviewed on: 20th July 2017

Tesco Bank

4
Good insurance, comprehensive and good value. Reviewed on: 13th July 2017

Great service and real value for money

5
Have used Tesco for a few yrs now, fortunately I have not had the need to claim. However when renewal time comes along they send me a letter, and this time I had to make some alterations, and the call centre answered really quickly, and the advisor was extremely helpful and friendly. Reviewed on: 5th July 2017

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