Write a review

Tesco Bank: Travel Money reviews

Name: Travel Money
Rating: 2.88 (48 reviews)

View other Tesco Bank products

3.04

Based on 48 reviews, last reviewed 31st Jan 2025

75% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

40%

2 star

50%

Latest highest rating:

5

Very friendly and efficient service Very friendly and efficient service Reviewed on: 31st January 2025

Latest lowest rating:

1

Told could pick up money at 3pm. Joke ! Told could pick up money at 3pm. Arrived at 3pm, notice on booth - back at 3.20pm. Waited and waited, Tesco manager tried to find the staff member but... Read more Reviewed on: 29th November 2024

Read all reviews See your review

About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Tesco Bank travel money reviews. If you've used Tesco Bank travel money before, why not write YOUR own review? You can help other travellers looking for honest Tesco Bank travel money reviews.

Tesco Bank Travel Money reviews (48)

Review of the Tesco Bank, Travel Money:

Tesco Bank, life made easy!

Fantastic, was easy to use, easy to navigate their website, definitely recommend. Reviewed on: 12th June 2024

Great job thanks!

Initially not a great experience due to poor communication by different team member over the phone. However going into store today I was given a lot more help from Fiona which was really appreciated. Many thanks Reviewed on: 9th August 2024

CONNOR at the Tesco Extra Barnstaple Taw view is ver...

CONNOR at the Tesco Extra Barnstaple Taw view is very helpful, friendly. Would not hesitate to use this service again Reviewed on: 31st July 2024

TRAVEL MONEY EXCHANGE

Visited Louise at the Travel Money Exchange in Lowestoft Tesco. Extremely helpful, friendly and polite. Reviewed on: 11th June 2024

Amy at Tesco in Beverley - East Yorkshire was excell...

Amy at Tesco in Beverley - East Yorkshire was excellent. She took her time, was chatty, very friendly and totally professional... Well done Amy Reviewed on: 4th June 2024

Vicki at Marksfarm store always pleasant and helpful.

Vicki at Marksfarm store always pleasant and helpful. Reviewed on: 24th May 2024

Appalling customer service

I ordered currency online. In the FAqs it states photo ID is required eg passport or driving licence. They should remove the eg as that is all they will accept. I took other photo ID but was not allowed to collect my money. As I had travelled especially to collect it I asked to cancel the order and my husband who had his driving licence would repurchase it. To do that there was a £10 charge. Totally ridiculous and a money making racket. the person in the kiosk was one of the most unhelpful people I have encountered in a long time. A Tesco staff member told me the currency kiosk wasn’t part of Tesco so I couldn’t complain in store. Reviewed on: 29th April 2024

Good service, excellent chap very helpful

Good service, excellent chap very helpful Reviewed on: 27th April 2024

They told me that if I buy euros with them and then...

They told me that if I buy euros with them and then dont spend all of them I can change back commission free. However once I returned to change my unspent euros they charged me £300 because there spread from sell to buy back is like 20% so they dont call it commission but trust me there will be a huge charge to change your money back! Scam scam scam Reviewed on: 28th February 2024

Awful experience.

Awful experience. They don't keep me updated on royal mail deliver status. Yesterday they attempted delivery at 10am, and then today they haven't even attempted by 1pm, which is supposed to be guaranteed. I still don't have my travel money. Stay away from tesco travel money Reviewed on: 21st February 2024

Good and fast service, money can easily be ordered o...

Good and fast service, money can easily be ordered online Reviewed on: 18th February 2024

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Travel Money
from TUI 1.39 from 8 reviews
Childrens Account
from HyperJar 4.92 from 2529 reviews
Prepaid Debit Card
from nimbl 4.92 from 3461 reviews

There's still more to see!

Tesco Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub