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Tesco Bank: Travel Money reviews

Name: Travel Money
Rating: 2.66 (70 reviews)

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2.66

Based on 70 reviews, last reviewed 14th Feb 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

37%

53%

Latest highest rating:

5

Really great service I ordered correct for a forthcoming holiday from Tesco currency exchange. I selected to collect this from Tesco Superstore in Evesham. The currency wa... Read more Reviewed on: 8th January 2026

Latest lowest rating:

1

Damaged money I bought 700 dollars for my trip to SE Asia. Nearly half of them have been refused for having rips and pen marks. Will never use them again. Reviewed on: 14th February 2026

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Tesco Bank travel money reviews. If you've used Tesco Bank travel money before, why not write YOUR own review? You can help other travellers looking for honest Tesco Bank travel money reviews.

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Tesco Bank Travel Money reviews (70)

I have ordered online the travel money.

I have ordered online the travel money. Great service. Received in time at Potters Bar Tesco. Served by Richard. Reviewed on: 16th August 2024

Awful experience online.

Awful experience online. Do not use Tesco Bank online for travel money. Took money held for 14 days without able to collect. Email received stating to attend to collect during this time and refused at kiosk. Terrible customer service, no communication between staff online and in store. No assistance and order cancelled with £10 charge. Still unsure of problem and if it wasn't for Tesco name would assume scam company. Avoid online. Reviewed on: 11th August 2024

Great job thanks!

Initially not a great experience due to poor communication by different team member over the phone. However going into store today I was given a lot more help from Fiona which was really appreciated. Many thanks Reviewed on: 9th August 2024

CONNOR at the Tesco Extra Barnstaple Taw view is ver...

CONNOR at the Tesco Extra Barnstaple Taw view is very helpful, friendly. Would not hesitate to use this service again Reviewed on: 31st July 2024

Tesco Bank, life made easy!

Fantastic, was easy to use, easy to navigate their website, definitely recommend. Reviewed on: 12th June 2024

TRAVEL MONEY EXCHANGE

Visited Louise at the Travel Money Exchange in Lowestoft Tesco. Extremely helpful, friendly and polite. Reviewed on: 11th June 2024

Amy at Tesco in Beverley - East Yorkshire was excell...

Amy at Tesco in Beverley - East Yorkshire was excellent. She took her time, was chatty, very friendly and totally professional... Well done Amy Reviewed on: 4th June 2024

Vicki at Marksfarm store always pleasant and helpful.

Vicki at Marksfarm store always pleasant and helpful. Reviewed on: 24th May 2024

Appalling customer service

I ordered currency online. In the FAqs it states photo ID is required eg passport or driving licence. They should remove the eg as that is all they will accept. I took other photo ID but was not allowed to collect my money. As I had travelled especially to collect it I asked to cancel the order and my husband who had his driving licence would repurchase it. To do that there was a £10 charge. Totally ridiculous and a money making racket. the person in the kiosk was one of the most unhelpful people I have encountered in a long time. A Tesco staff member told me the currency kiosk wasn’t part of Tesco so I couldn’t complain in store. Reviewed on: 29th April 2024

Good service, excellent chap very helpful

Good service, excellent chap very helpful Reviewed on: 27th April 2024

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