M B's community profile page - Smart Money People

Write a review

Viewing profile for,

M B

Total reviews written

Helpful marks given to their reviews

122

Times reviews seen

All reviews (1)

Review of the Tesco Bank, Travel Money:

View on product page

Appalling customer service

I ordered currency online. In the FAqs it states photo ID is required eg passport or driving licence. They should remove the eg as that is all they will accept. I took other photo ID but was not allowed to collect my money. As I had travelled especially to collect it I asked to cancel the order and my husband who had his driving licence would repurchase it. To do that there was a £10 charge. Totally ridiculous and a money making racket. the person in the kiosk was one of the most unhelpful people I have encountered in a long time. A Tesco staff member told me the currency kiosk wasn’t part of Tesco so I couldn’t complain in store. Reviewed on: 29th April 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.