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Family Building Society: Mortgages reviews
Based on 427 reviews, last reviewed 26th Apr 2025
84% increase in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
Helpful staff
Staff very friendly, polite & helpful as had received an unnecessary confusing letter despite having refixed the mortgage deal previously
Reviewed on:
26th April 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (427)
I rang to find out about how to apply for a mortgage.
Reply from Family Building Society
Response date: 11th April 2025
Helpful staff
Excellent Customer Service.
Extremely polite and helpful
I spoke to Ryan Brasier.
Excellent service from family building society.
Helpful and friendly advisers provided useful inform...
Extremely helpful and pleasant assistance on the phone.
GREAT SERVICE FROM RYAN VERY CLEAR AND JUST WHAT I R...
Very helpful
Very helpful, seamless transaction, very good inform...
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