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Family Building Society: Mortgages reviews
Based on 431 reviews, last reviewed 30th Apr 2025
100% increase in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
Exellent customer service
Exellent customer service - I had some pretty dumb questions about my offset mortgage account, but your fantastic customer service representative, Gil...
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Reviewed on:
30th April 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (431)
LOUISE DID WELL!
Reply from Family Building Society
Response date: 1st April 2025
Extremely helpful and pleasant assistance on the phone.
Reply from Family Building Society
Response date: 1st May 2025
GREAT SERVICE FROM RYAN VERY CLEAR AND JUST WHAT I R...
Reply from Family Building Society
Response date: 1st May 2025
Very helpful
Reply from Family Building Society
Response date: 1st May 2025
Very helpful, seamless transaction, very good inform...
Reply from Family Building Society
Response date: 1st May 2025
Criteria Check
Reply from Family Building Society
Response date: 1st May 2025
Their values shine through
Reply from Family Building Society
Response date: 1st May 2025
Outstanding Service from start to Completion
Reply from Family Building Society
Response date: 1st May 2025
Excellent rage of savings products.
Reply from Family Building Society
Response date: 1st May 2025
Great service as always from Family Building Society
Reply from Family Building Society
Response date: 11th April 2025
Excellent service from start to finish
Reply from Family Building Society
Response date: 11th April 2025
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