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Family Building Society: Mortgages reviews
Based on 368 reviews, last reviewed 28th Jan 2025
15% increase in 5 star reviews
in the past 90 days100% increase in 1 star reviews
in the past 90 days
Excellent customer service
Excellent customer service and great that you can actually speak to a person !
Reviewed on:
28th January 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (368)
My call was answered quickly, good customer service.
David, the New Business Representative, was extremel...
Reply from Family Building Society
Response date: 6th November 2024
Mortgage Enquiry
Reply from Family Building Society
Response date: 6th November 2024
Existing satisfied customer.
Reply from Family Building Society
Response date: 6th November 2024
The gentleman I spoke with was very helpful and polite
Reply from Family Building Society
Response date: 6th November 2024
Very helpful.
Reply from Family Building Society
Response date: 6th November 2024
A very friendly and helpful service
Reply from Family Building Society
Response date: 6th November 2024
Dan - excellent customer service
Reply from Family Building Society
Response date: 21st October 2024
Very very helpful and polite pleasant to talk to
Reply from Family Building Society
Response date: 21st October 2024
Michelle Parry and my BDM Grace support
Reply from Family Building Society
Response date: 10th October 2024
Very polite service.
Reply from Family Building Society
Response date: 4th October 2024