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Review of the Family Building Society, Mortgages:

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Switching my mortgage.

I telephoned to arrange my mortgage switch and the agent couldn't have been more helpful. She explained the working of the associated savings account, which I'd never come across before. She also explained that the cashback offer, which I'd seen online, applied to re-mortgaging, rather than switching. I was then informed about what would happen next. Excellent service! Reviewed on: 20th February 2025

Reply from Family Building Society Thank you for taking the time to leave us this review, it's great to hear of your positive experience with us! Response date: 1st April 2025

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