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Family Building Society: Mortgages reviews
Based on 390 reviews, last reviewed 5th Mar 2025
17% increase in 5 star reviews
in the past 90 days100% increase in 1 star reviews
in the past 90 days
Excellent Briefing Rescues Client
With my mortgage product coming to its end in March, i selected another product in January but then failed to provide written confirmation. On phoning...
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Reviewed on:
5th March 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (390)
Switching my mortgage.
Staff are very helpful with advise
Reply from Family Building Society
Response date: 4th September 2024
From a broker, I think they are a great lender.
Reply from Family Building Society
Response date: 4th September 2024
I have never called the FBS and come away disappointed.
Reply from Family Building Society
Response date: 4th September 2024
Friendly and succinct replies to all questions and e...
Reply from Family Building Society
Response date: 4th September 2024
We rang the Society and received excellent service t...
Reply from Family Building Society
Response date: 4th September 2024
Although not complete in the process yet of applying...
Reply from Family Building Society
Response date: 4th September 2024
Very good service
Reply from Family Building Society
Response date: 4th September 2024
Rosie was very informative and helpful
Reply from Family Building Society
Response date: 4th September 2024
Rosie made everything so easy today, took all the st...
Reply from Family Building Society
Response date: 30th July 2024
Guy was very helpful.
Reply from Family Building Society
Response date: 25th July 2024
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