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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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1%
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0%
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1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Inflexible customer service/communication.

1
Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficulty with emails. No call. No retry to take funds, no letter. Just cancelled the policy. Called on same day as cancellation and they wanted £10 to re in-state the policy. Reviewed on: 30th December 2024

Claims have been settled quite quickly and have had...

5
Claims have been settled quite quickly and have had no reason to fault the experience I have had . Reviewed on: 10th July 2024

Highly Recommended.

5
Unfortunately our dog broke his leg and has required lots of treatment, The Insurance Emporium have been brilliant and always paid out, in good time, to our vets. The few times I have had to contact them by phone/email, they have responded quickly, clearly, and professionally. I would not hesitate to recommend them to my friends and family. Reviewed on: 10th July 2024

So far so very good

5
I haven't had to call on the insurance yet, but it was easy to sign up for my pets' insurance as recommended by moneysavingexpert.com and when I had a query they got back to me very quickly and pleasantly. Reviewed on: 10th July 2024

Good cover, good price, lovely customer service!

5
Good cover for a good price. I accidentally missed my renewal so when I called later that day, the lady over the phone was quick and efficient at reinstating my cover! Reviewed on: 10th July 2024

Very quick response times, and great value for money!

4
Very quick response times, and great value for money! Reviewed on: 10th July 2024

good value for money and quick response

4
good value for money and quick response Reviewed on: 10th July 2024

We found out that One of or cat was very very ill.

5
We found out that One of or cat was very very ill. And the insurance emporium help as a lot, covered some of vet bills. All of my cats are insured now with this company. Prices with this company are good, better then other companies. We are very happy that we found this company. Reviewed on: 10th July 2024

Very professional and good value for money.

5
Very professional and good value for money. No hassles always helpful Reviewed on: 10th July 2024

Cheap but great coverage it’s a no brainier

5
Cheap but great coverage it’s a no brainier Reviewed on: 10th July 2024

The Insurance Emporium, 5 stars!

5
The Insurance Emporium have competitive prices, the website is easy to navigate, they provide several ways of contacting them, their customer services department is second to none, I would highly recommend them to anyone looking for insurance products. Reviewed on: 10th July 2024

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