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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5993)

The Insurance Emporium, 5 stars!

5
The Insurance Emporium have competitive prices, the website is easy to navigate, they provide several ways of contacting them, their customer services department is second to none, I would highly recommend them to anyone looking for insurance products. Reviewed on: 10th July 2024

Staff are amazing and products are exceptional.

5
Whether enquiring about cover or claiming for an upsetting event, the staff have empathy and are incredibly polite and friendly. They answer emails quickly and professionally. They also offer products that fit with your needs - you never feel like you are being taken for granted or being ripped off. I recommend them to my friends and colleagues (in fact everyone I meet who has a pet!) consistently. I feel safe in the knowledge that my lovely dog Daisy is covered :) Reviewed on: 10th July 2024

Great Value and Quick Resolution of Claims

5
Great Value and Quick Resolution of Claims Reviewed on: 10th July 2024

It’s the first time I’ve claimed on pet insurance an...

5
It’s the first time I’ve claimed on pet insurance and it was straightforward. The amount was quickly paid and they even rang me to confirm. Far better than another claim I have with another insurer where I played email tennis for weeks, each time with a different handler. Reviewed on: 10th July 2024

Easy to contact and deal with.

5
Easy to contact and deal with. Fair premium and good notifications. One can actually speak to real people! Reviewed on: 10th July 2024

insurance emporium is great

5
So far i have found the IE to be all i need it to be, easy to access and easy to contact, plus good value. Reviewed on: 10th July 2024

my newfoundland had heart problem and was supported...

5
my newfoundland had heart problem and was supported every month with medication bills Reviewed on: 10th July 2024

Always helpful and efficient.

5
Always helpful and efficient. Priced well. Reviewed on: 10th July 2024

5* provider

5
Never hesitate on any claims. Saving me time by dealing directly with my vet. Speedy settlement Reviewed on: 10th July 2024

They paid very promptly after my greyhound fractured...

5
They paid very promptly after my greyhound fractured his leg and required urgent treatment. Reviewed on: 10th July 2024

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