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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Good cover, good price, lovely customer service!

Good cover for a good price. I accidentally missed my renewal so when I called later that day, the lady over the phone was quick and efficient at reinstating my cover! Reviewed on: 10th July 2024

Very quick response times, and great value for money!

Very quick response times, and great value for money! Reviewed on: 10th July 2024

good value for money and quick response

good value for money and quick response Reviewed on: 10th July 2024

We found out that One of or cat was very very ill.

We found out that One of or cat was very very ill. And the insurance emporium help as a lot, covered some of vet bills. All of my cats are insured now with this company. Prices with this company are good, better then other companies. We are very happy that we found this company. Reviewed on: 10th July 2024

Very professional and good value for money.

Very professional and good value for money. No hassles always helpful Reviewed on: 10th July 2024

Cheap but great coverage it’s a no brainier

Cheap but great coverage it’s a no brainier Reviewed on: 10th July 2024

The Insurance Emporium, 5 stars!

The Insurance Emporium have competitive prices, the website is easy to navigate, they provide several ways of contacting them, their customer services department is second to none, I would highly recommend them to anyone looking for insurance products. Reviewed on: 10th July 2024

Staff are amazing and products are exceptional.

Whether enquiring about cover or claiming for an upsetting event, the staff have empathy and are incredibly polite and friendly. They answer emails quickly and professionally. They also offer products that fit with your needs - you never feel like you are being taken for granted or being ripped off. I recommend them to my friends and colleagues (in fact everyone I meet who has a pet!) consistently. I feel safe in the knowledge that my lovely dog Daisy is covered :) Reviewed on: 10th July 2024

Great Value and Quick Resolution of Claims

Great Value and Quick Resolution of Claims Reviewed on: 10th July 2024

It’s the first time I’ve claimed on pet insurance an...

It’s the first time I’ve claimed on pet insurance and it was straightforward. The amount was quickly paid and they even rang me to confirm. Far better than another claim I have with another insurer where I played email tennis for weeks, each time with a different handler. Reviewed on: 10th July 2024

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