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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (5616 reviews)

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4.93

Based on 5,616 reviews, last reviewed 24th Feb 2025

20300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Triodos is the only bank I know I can totally trust I have always loved Triodos and would, at this time in history, only want to bank with them because of their foundation in ethics and moral decision-m... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5616)

Review of the Triodos Bank, Current Account:

Excellent online banking experience

I tranferred to a Triodos online current account almost 2 years ago as I wanted to be part of a bank with an ethical and sustainable investment policy. Online banking with Triodos seems secure and is very user friendly. There were no issues with the transfer from my old account. I have only dealt with customer service on one occasion due to an issue with a cash machine run by another bank and the issue was dealt with easily and swiftly by friendly Triodos staff. Reviewed on: 16th December 2019

Brilliant dedicated customer service

Whenever I need customer service, it is an efficient process that resolves my problem quickly. The current account offers all the functionality I need. Reviewed on: 23rd January 2025

Very happy.

I would use Triodos in any case for their ethical banking practices, but it turns out their app and customer service are great too. Reviewed on: 23rd January 2025

Fantastic ethical bank - use your money to do good i...

Fantastic ethical bank - use your money to do good in the world Reviewed on: 23rd January 2025

So excited to finally have an ethical transparent bank

I am so pleased to have changed my bank to triodos. I dithered about changing banks for years because I was worried it would be complicated, but it was really easy, and they have been fabulous. I love how transparent they are about where my money is invested, the app and customer service is good ( I haven't needed to use it much), I love the card, and for once I look forward to emails from my bank to hear about all the lovely projects my money funds. It has really transformed my relationship with banking, and I read their updates and listen to podcasts. It is wonderful to finally find a bank that shares my values, such as community, not investing in arms or fossil fuels, tackling the climate crisis, and restoring nature among others. I would highly recommend. Reviewed on: 23rd January 2025

Reply from Triodos Bank Hi Martha, thank you for leaving a review. It's great that you had a smooth journey switching to Triodos. It's brilliant to hear your enthusiasm for sustainable banking, and we're glad that you're enjoying our communications! Thank you for being a valued customer. Kind regards, Alex Response date: 6th February 2025

A bank that cares about our future

I'm happy that my current account is with Triodos Bank, a bank that cares about our future. No more swaps for me. Reviewed on: 23rd January 2025

Ethical and top class customer experience

UK based call centres. Always friendly and reliable service. I use them for my current accounts and business banking. Top class. Reviewed on: 23rd January 2025

My money is finally having a positive imapct.

Switch current account and savings from one of the big high street banks. The process was seamless and I'm happy knowing my money is finally having a positive impact for society and the planet. Thank you! Reviewed on: 23rd January 2025

Ethical banks like this are hard to find.

Ethical banks like this are hard to find. Very glad a switched. I believe the bank is investing in a positive future. Reviewed on: 23rd January 2025

Triodos have really upped their game.

Triodos have really upped their game. The user experience matched with the impact your money is having in the real world - this makes the bank a unique and valuable experience. I like that they have done more on notifications and in-app services in the last year. This has made my life a lot easier, I feel more in control of my finances. Reviewed on: 23rd January 2025

Reply from Triodos Bank Hi Alexander, thank you for leaving a review. Thank you for your positive feedback on improvements to the Triodos App, we're glad to hear you're making the most of these. It's great to hear your support for sustainable banking! Kind regards, Alex Response date: 4th February 2025

Excellent ethics.

Excellent ethics. Great customer care. So good to know that my money is doing good, not harm. Reviewed on: 23rd January 2025

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