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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (5951 reviews)

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4.94

Based on 5,951 reviews, last reviewed 4th Mar 2025

52600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Customer service is amazing. Customer service is amazing. Really helpful people, easily accessed. I love getting the updates on how my money is used to make the world a better pla... Read more Reviewed on: 4th March 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5951)

Review of the Triodos Bank, Current Account:

There is a hypocritical £3 a month charge (fair fee)

There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “fair fee” to make the bank fairer for financially vulnerable customers who may acquire overdraft charges. However if you are a customer with no money in your current account the fee will result in a un-arranged overdraft. This seems counter to Triodos “fair fee” reasoning, this hypocritical fee results in financially vulnerable customers being pushed unknowingly into a overdraft. Reviewed on: 15th August 2024

The personal touch

Whenever I have needed to speak to my bank I have had a real person on the phone who has been knowledgeable and helpful. Also, it’s great to know my money is being used for positive ends. Reviewed on: 24th January 2025

Great customer service , leading the way in ethical...

Great customer service , leading the way in ethical banking Reviewed on: 24th January 2025

Triodos are fair and very clear on their policies.

Triodos are fair and very clear on their policies. I switched to the bank several years ago , wanting to feel better about my chosen bank’s investment choices. Reviewed on: 24th January 2025

An amazing bank with a sustainable and trusting appr...

An amazing bank with a sustainable and trusting approach toward the future of people an planet. Reviewed on: 24th January 2025

Excellent bank: recommended in every way.

Functions exactly as any major High Street bank. Never had any issue with Triodos, and their ethical strategy exactly aligns with my personal beliefs - something that cannot be said for the major High Street chains. Reviewed on: 24th January 2025

the only bank I can find with this level of transpar...

the only bank I can find with this level of transparency. Communicates well with customers. Charges are very reasonable given the social and enviroonmental impacts compared to regular banks. Reviewed on: 24th January 2025

Clearly ethical

Changed to a Triodos current account because the bank clearly outlines its ethical credentials. It was so easy to set up on line, excellent communication on many aspects of ethical finance, and encourages customer engagement. I consider £3 per month fee value for money, as I feel I belong to the community of Tridos, rather than an outsider looking in, unaware of where my money goes. Reviewed on: 24th January 2025

Triodos makes me feel my money is doing good

Triodos makes me feel good by investing my money into ethical ventures. I feel like my money is doing some good as well as earning me interest Reviewed on: 24th January 2025

FOR THE GREATER GOOD

We have been banking with them for many years now. As of yet it has been without fault. Security is very good & we now that our money is being used for the greater good. Reviewed on: 24th January 2025

Ethical, trustworthy, excellent communication.

Ethical, trustworthy, excellent communication. Reviewed on: 24th January 2025

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