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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (6196 reviews)

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4.94

Based on 6,196 reviews, last reviewed 4th Mar 2025

76200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Friendly, efficient and ethical On the rare occasions that I've had to contact customer service, they have been quick and efficient and dealt with my query / resolved a problem in re... Read more Reviewed on: 4th March 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (6196)

Review of the Triodos Bank, Current Account:

There is a hypocritical £3 a month charge (fair fee)

There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “fair fee” to make the bank fairer for financially vulnerable customers who may acquire overdraft charges. However if you are a customer with no money in your current account the fee will result in a un-arranged overdraft. This seems counter to Triodos “fair fee” reasoning, this hypocritical fee results in financially vulnerable customers being pushed unknowingly into a overdraft. Reviewed on: 15th August 2024

It's really refreshing to be with an ethical bank.

It's really refreshing to be with an ethical bank. Triodos are transparent in how money is spent. They are also efficient and continue to improve their service. Reviewed on: 4th March 2025

No fuss and efficient.

No fuss and efficient. I've not needed to use customer services because everything has worked as it should. Reviewed on: 4th March 2025

Best bank ever

I couldn’t be happier with Triodos and The customer service is great! I can't quite get my head around why not everyone has changed to Triodos yet. Great ethical values, great service. Reviewed on: 4th March 2025

Love that the bank is ethical, really easy to deal...

Love that the bank is ethical, really easy to deal with Reviewed on: 4th March 2025

Fits in with my ethics, great service

Fits in with my ethics, great service Reviewed on: 4th March 2025

A real person on the end of the phone!

It is always easy to speak to a real person on the telephone - are rare thing these days. The online banking is simple to use with great login speed and no need for endless codes and passwords. I love it! What a difference from my previous bank. Reviewed on: 4th March 2025

I never cease to be inspired by the range of project...

I never cease to be inspired by the range of projects that aligns with my values. I find the website and app is pretty easy to navigate and it works effectively. I have current account as well as my Isa here and always take the opportunity to spread the work about true ethical banking. Well done! Reviewed on: 4th March 2025

Great ethical banking

I can sleep comfortably at night knowing my money isn’t being used to destroy the planet or bomb innocent children. Yay for ethical banking! The card looks cool too. I’d prefer if the app was a bit better at breaking down and showing in/out payments and monthly expenditure to help with budgeting. Reviewed on: 4th March 2025

Banking with ethics, what a novelty

The bank itself works incredibly smoothly, but the fact that I know that they’re using my money to do genuine good is why I chose and remain at Triodos Reviewed on: 4th March 2025

Good customer service and ethical policies

They always answer the phone quickly, and I like their ethical policies - you can see where your money is going. Reviewed on: 4th March 2025

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