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Triodos Bank: Current account reviews

4.93
Based on 8,148 reviews, last reviewed 4th Mar 2026
19700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Excellent customer support and a clear conscience! Triodos provides very good customer support and its online banking app works simply and efficiently. Knowing that I'm not contributing to the bad act... Read more Reviewed on: 4th March 2026
David Lyons's avatar
David Lyons

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (8148)

I love knowing that my money is being used for good

5
Fantastic service! Very efficient and easy to use. Everything can be done from home. I also love the transparency of what the money is being invested in. For me knowing that my money is having a positive impact is so important. Reviewed on: 2nd March 2021

the bank for the future

5
transparent ethical banking where the customer knows what happens with their money, superb customer service - staff is very helpful and call you back Reviewed on: 2nd March 2021

Sleep better

5
I was looking for an ethical bank for some time. I wanted a bank that invests in well-selected environmental and social friendly projects. Triodos allowed me to do that. I sleep better now, knowing my money is used for a good cause. Reviewed on: 2nd March 2021

A bank that invests in the future

5
I chose to move my banking with Triodos because of its ethics and values. I could not save my money with a bank that would re-invest my money unethically. I am also glad to receive information about what Triodos does and also about some business that use Triodos as their trustworthy and ethical bank. Reviewed on: 2nd March 2021

A trusted bank doing good for the environment and humankind

5
I absolutely love Triodos! The switch process was remarkably simple. I received amazing customer service over the phone. Literally, the nicest staff I have ever come across. The App is very easy to use and I love that you can explore where the company invests! I feel content knowing that my money is in a good place for the sake of the environment and humankind. Sometimes we have to give a little to get back a lot!  Reviewed on: 2nd March 2021

David tackling Goliath(s)

5
Triodos Bank is wonderful, I like the fact that they care about the future of our planet and support smaller businesses. It's not just saying that it commits to good acts but actually acts which is not so common these days. Initially, I set up an account with them at the start of the year but had to cancel as I was meant to be moving abroad for a new job. Their customer service was super professional and advised me of the procedure to close - very easy. People were super friendly in calls and emails and my query was resolved with a simple 5-minute call and an email follow-up. I have just re-joined them last month and in the process of moving my money. As there is no physical branches, I am probably going to have to open another account with a building society "just in case" but intend to use Triodos as the main means of banking! Slight suggestion would be to focus on improving the app and online banking, just making it a little bit more user-friendly and if a payment is made, sometimes it takes a little bit longer for the money to leave the account but you can't have it all :) I still love it and hope things will be going very smooth in the future. Thank you Triodos for standing up to the giants and giving us a great alternative! Reviewed on: 2nd March 2021

Good honest banking

5
Triodos gives me everything I need - easy app, great customer service when I need it, a range of savings options along with my current account, plus I like to know my money is being used for good in the world. Reviewed on: 2nd March 2021

best ethical bank

5
at last banking system that values about people and the planet above money Reviewed on: 2nd March 2021

Great ethics, great service

5
Apart from appreciating the values of Triodos I have always been struck by their first class customer service. Easy to get hold of whenever I've needed to speak to someone, and very friendly and efficient every time. For my money, the best bank out there, by far! Reviewed on: 2nd March 2021

The perfect bank

5
Triodos is easy to use and any required support is friendly and efficient. Best of all, our money is at a bank that does not support anything that I would not - wars, arms, environmental destruction, fossil fuels and the like. Put your money where your mouth is! Reviewed on: 2nd March 2021

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